Jonah

To obtain a position in a reputable organization where I can apply my knowledge, skills, and experience in information technology, customer service, and administration. I aim to contribute to the company's success while continuing to grow professionally and develop new abilities in a dynamic work environment.

Software Engineering / App Cloud Support Associate at Accenture (2022-07 – 2024-02)

• Provided technical and application support for cloud-based enterprise systems.
• Assisted clients in troubleshooting software issues and improving system functionality.
• Collaborated with development teams to identify, test, and deploy bug fixes and updates.
• Delivered outstanding client service, ensuring minimal downtime and quick resolution times.

Operations Manager at Pondoy Meat Products (2017-07 – 2022-06)

• Supervised daily business and production operations to ensure efficiency and product quality.
• Managed staff scheduling, performance, and training to maintain smooth workflow.
• Oversaw inventory control, purchasing, and supplier coordination.
• Ensured compliance with food safety, sanitation, and quality assurance standards.
• Handled sales, customer relations, and financial record monitoring.

Office Staff at Aklatang Emilio Aguinaldo Resource Center (2017-03 – 2017-07)

• Managed office documentation and assisted with library resource organization.
• Supported staff with data encoding, inventory tracking, and administrative tasks.
• Maintained accurate filing systems and assisted in daily operational efficiency

Collection Specialist at Outsource Network Contract Center (2016-07 – 2016-10)

• Contacted clients to arrange timely payments and resolve billing concerns.
• Updated payment records and managed confidential financial data.
• Demonstrated strong communication and negotiation skills to meet collection goals

Production Operator at Mitsuba Philippine Corporation (2007-11 – 2012-06)

• Operated assembly line equipment to produce high-quality automotive parts.
• Monitored production standards and ensured compliance with company policies.
• Maintained consistent performance and reliability in a team-based environment.

Production Operator at SPI /Semicon Asia Inc. (2007-04 – 2007-09)

• Assembled and inspected electronic components according to technical guidelines.
• Ensured efficiency and accuracy in a fast-paced manufacturing environment.

Bachelor of Science in Information Technology – National College of Science and Technology (2016-06)