Jonathan Dixon

I have recently moved back to my home town Blackpool and am seeking full time employment. i am capable of learning new skills quickly and approaching daily challenges with flexibility and openness to changing needs. Im none for a superior work ethic with excellent communication, multitasking and prioritisation skills.

STORE SUPERVISOR - Greggs Bakery - Workington, Cumbria

(2024-10 - 2024-12)

• Managed team of sales assistants, delegating tasks and setting daily sales targets to drive store performance.
• Acted as a key holder, responsible for opening and closing the store, ensuring security protocols are followed.
• Led by example, demonstrating exceptional customer service and work ethic, inspiring staff to exceed company expectations.
• Trained new employees on store policies, customer service excellence, and product knowledge to enhance team efficiency.
• Maintained store presentation standards with attractive merchandise displays and clean, tidy and well-organised shop floor.
• Scheduled baking to ensure fresh products are available throughout the day, maximising customer enjoyment.
• Processed and loaded deliveries and backstock onto store shelves.

STORE ASSISTANT - Aldi - Workington, Cumbria

(2023-08 - 2024-08)

• Processed and loaded deliveries and backstock onto store shelves.
• Operated register to process payments via cheque, cash and cards.
• Kept shelves neat, clean and organised through visual merchandising.

BAR MANAGER - Galleon Bar - Blackpool, Lancashire

(2021-01 - 2023-08)

• Mixed drinks and served wine, beer and non-alcoholic beverages for multiple guests simultaneously.
• Conducted ID checks in line with Challenge 25 rules and regulations.
• Greeted and seated guests to establish prompt, high quality service.
• Upheld high standard of cleanliness in all work areas to comply with health and safety regulations.
• Removed empty kegs, tapped new kegs and attached supply lines.
• Served customers with a friendly demeanour, promptly taking orders and delivering beverages.
• Developed a loyal customer base through exceptional service and personal interaction.
• Trained and mentored employees to maximise team performance.

BAR OWNER - Freddies Bar - Blackpool, Lancashire

(2012-02 - 2020-03)

• Cultivated relationships with local businesses and community groups to establish the bar as a key player in the community.
• Managed day-to-day operations of a bustling bar, overseeing staff rotas and stock levels to maintain smooth service.
• Organised and promoted themed events, live music nights, and special promotions to increase footfall and revenue.
• Coordinated with security personnel to maintain a safe and secure environment for staff and customers alike.
• Analysed customer feedback, making adjustments to service and offerings to directly address patron needs and preferences.
• Resolved disputes and handled difficult situations with discretion and professionalism, maintaining a positive atmosphere.
• Maintained meticulous financial records, ensuring accuracy in budgeting, forecasting, and tax preparation.
• Conducted regular stock takes, ordering replenishments as necessary to avoid shortages and minimise waste.
• Negotiated contracts with suppliers, securing cost-effective deals on beverages and bar supplies to maximise profit margins.
• Oversaw maintenance and repairs of bar facilities and equipment, ensuring a high standard of presentation and functionality.
• Maintained high standards of cleanliness and hygiene within the bar area, adhering to health and safety regulations.
• Managed setup and breakdown for private events, ensuring seamless execution and guest satisfaction.

GCSEs - Maths, English, Science, Music, Art, History - St Georges Church Of England High School (2007)