Night Warehouse Manager - Inpost - Northampton
(2025-07)
Overseeing and optimizing daily warehouse operations during the night shift, ensuring efficient parcel sortation, processing, and dispatch while leading and motivating a team.
- Overseeing and managing all aspects of the night shift, including optimizing warehouse flow for accurate sorting, processing, and dispatching of parcels.
- Implement strategies to improve performance, reduce costs, maximize efficiency, and monitor KPIs.
- Manage driver briefings and enforce adherence to SOPs to maintain consistency and efficiency.
- Ensure the warehouse is clean, organized, and compliant with safety standards.
- Lead, train, and inspire the warehouse team, providing mentorship and fostering a positive work environment.
- Manage staff rotas, conduct performance evaluations, and address employee concerns.
- Prioritize health and safety, ensuring compliance with regulations and company policies.
- Collaborate with other departments and participate in relevant calls.
- Utilize warehouse management systems and technology to track operations and generate reports.
Warehouse Logistics Supervisor - DR Martens - Wollaston
(2024-03 - 2025-03)
Lead and supervise a team of operatives across various logistics functions, including Warehouse, Dispatch, and internal Transport. Focusing on maximising team productivity, optimising asset utilisation, and fostering skill development through multi-skilling initiatives.
- Oversee all movements outside of Production, encompassing tasks such as receiving goods from material suppliers, managing warehouse stock rotation, facilitating the picking and distribution of materials within our UK Production departments and external partners, as well as scanning, storing, and dispatching finished goods orders to customers.
- Effectively managing on-site and third-party logistics (3PL) stock within space constraints, ensuring efficient utilisation of available resources.
- Maintaining accurate and timely records within the ERP/system, ensuring the accuracy of system stock levels through activities such as cycle counting and Continuous Improvement practices.
- Conducting month-end stock counts and reconciliation processes.
- Take charge of the proper utilisation and maintenance of Material Handling Equipment (MHE), including providing relevant staff training to ensure operational efficiency and safety compliance.
- Implement LEAN and Continuous Improvement principles to drive ongoing enhancements in team accuracy and efficiency.
- Lead efforts to cultivate and enhance a culture of Health and Safety within the organisation, prioritising the well-being of all team members.
Team Manager - Morrisons - Thrapston
(2022-07 - 2024-02)
Leading a team of Team Leaders and General Warehouse Operatives in their daily workload.
- Ensuring that orders are picked, marshalled, unloaded and loaded in line with Customer specifications.
- Carry out daily inspections of the work place.
- Complete and Carry out Personal Development Plans for all members of their team.
- Ensure that a high standard of Health & Safety is adhered within the working environment.
- Communicating regularly with Team Leaders/Senior Managers regarding any issues that may arise within the warehouse.
- Manage the team's performance in line with KPI's as required.
First Line Manager - Clipper Bardon, John Lewis - Leicester
(2021-08 - 2022-05)
- Manage the delivery of warehouse operational KPI's
- Identify cost saving initiatives and implement corrective actions where appropriate to maximise the efficiency of the warehouse operation
- Production of all appropriate reports dealing with shift relevant operational performance
- Ensure that the SLA's agreed with the customer are adhered to and reported as appropriate where applicable to shift
- Manage the timely completion of data preparation to aid weekly and periodic reporting
- Communicate as appropriate with the leadership team and assist with the preparation of data for reviews as required
- Monitor team absence and performance, taking action where necessary
- Motivate Deal with performance management issues within the team in accordance with policy
- Ensure stock management is accurate and managed effectively
- Support continuous improvement initiatives within the site
- Auditable management of equipment and prompt escalation and reporting of damages
- Ensure accurate shift handover information
- Responsibility for monitoring and reporting on target expectations and achievements through standard reporting processes
- Ensure effective communication and sharing of best practice across all shifts
- Ensure escalation process is followed and all issues are reported in line with the procedure
- Promote flexibility through skills training and personal development
- Regularly review individuals performance against Development plan
First Line Manager - Clipper Zara - Northampton
(2020-01 - 2021-07)
Led a team up to 400 warehouse operatives in Inbound, Picking, Packing and Despatch of E-Com Zara Clipper Northampton
- Manage the delivery of warehouse operational KPI's
- Identify cost saving initiatives and implement corrective actions where appropriate to maximise the efficiency of the warehouse operation
- Production of all appropriate reports dealing with shift relevant operational performance
- Ensure that the SLA's agreed with the customer are adhered to and reported as appropriate where applicable to shift
- Manage the timely completion of data preparation to aid weekly and periodic reporting
- Communicate as appropriate with the leadership team and assist with the preparation of data for reviews as required
- Monitor team absence and performance, taking action where necessary
- Motivate Deal with performance management issues within the team in accordance with policy
- Ensure stock management is accurate and managed effectively
- Support continuous improvement initiatives within the site
- Auditable management of equipment and prompt escalation and reporting of damages
- Ensure accurate shift handover information
- Responsibility for monitoring and reporting on target expectations and achievements through standard reporting processes
- Ensure effective communication and sharing of best practice across all shifts
- Ensure escalation process is followed and all issues are reported in line with the procedure
- Promote flexibility through skills training and personal development
- Regularly review individuals performance against Development plan
- Identified, implemented, and managed the improvements regarding staff, operational changes to warehousing and associated activities which will improve efficiency or levels of performance
Training Manager - Clipper-Pretty Little Things (Sheffield) John Lewis - Northampton
(2018-06 - 2022-12)
Lead and deliver a best-in-class company induction for 5000 employees: Led in Health and Safety, Inductions, Raswps, and operational training to Warehouse operatives and Management starters
- Design and deliver all training requirements for operational roles in terms of system, process and skills to ensure all recruits become competent team members
- Design and deliver an employee skills and engagement programme for all operational employees to work through within first six months of role for Operations (Soft Skill, Leadership, Communication)
- Design a quality framework to coach and deliver high quality standards across all operational functions with minimum errors.
- Teach/Train- Manual Handling to all new starters in the Warehouse (Sheffield)
