Customer Service/Success
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I have worked in the Customer Service sector for roughly 8 years, with the last 5 and a half years spent at Perkbox. I have always been passionate about helping others, so I would say that I care deeply about providing excellent customer service, along with going above and beyond, knowing that I'm helping make a difference.
Customer Success Manager/Customer Happiness Executive - Perkbox - February 2018 to August 2023
Retentions Agent - Virgin Media - February 2017 to February 2018
Customer Service Adviser - Knowhow - May 2015 to January 2017
Crew Member - McDonalds - August 2013 - May 2015
GCSE 8xC - Ysgol John Bright
