Jorge Alonso

Experienced Zoho Implementer and Zoho Creator Developer seeking opportunities in both full-time and/or freelance roles. Offering expertise in Zoho One implementation, Deluge scripting, API integration with Zoho and third-party apps, Chatbots/AI Agents development, Business Process Automation, Blueprints, Zoho Creator, Data Processing and analytics, Tier 1 PC Terminal Support, and

KPI Dashboard Design.

Zoho One Implementation - 6+ Years

Experience in Admin panel management, User access, role assignment and permissions, domain, email, and migration tasks, Zoho Apps configuration such as Zoho CRM, Books, Subscriptions, Project, Inventory, SalesIQ, Campaings, Creator, and others providing user support, creating knowledge bases Zoho Desk, and optimizing helpdesk operations.

Deluge Scripting - 3+ Years

Custom functions scripting to enhance Zoho apps Automation, scheduled functions, AI functions,

notifications, text, integer, formula functions, dynamic PDF views, interactive Canva View, and creating user-friendly button actions. Regarding user interface Parameters for filters and custom function calling from in Zoho Creator Pages.

API Integration - 3+ Years

Extend Zoho App capabilities using APIs to integrate Zoho Creator, CRM, Subscriptions, Flow,

Inventory, Projects, and other using Invoke URL tasks or Integration Task, enabling Connections as micro services as well with external services for example E-Register Payments, INEGI socioeconomic KPIs, Quickbooks e commerce migration, Cloudflare for image resizing and others.

AI and Chatbots - 2+ Years

Development of Sales IQ Bot flows to provide a complete experience, for support, sales or training,

using custom triggers, and functions for tailored processes. integrating knowledge bases with Zoho

Desk and create prompts for AI-driven interactions (Zia or ChatGPT) for enhanced user experiences using Plugs, custom functions and API connections with external services to extend the Chatbot capabilities.

Business Process Automation - 6+ Years

Consulting practices on business plans/model development, and process mapping and integration with Zoho CRM, Project, Creator Blueprints and custom functions for process management.

integrating apps and users within streamlined business processes.

Zoho Creator - 3+ Years

I specialize in Zoho Creator, designing customized solutions that optimize processes, automate tasks, and enhance data management. Creating tailored databases, forms, and workflows, utilizing

Deluge scripting for intricate logic, and developing interactive dashboards and reports. As a Zoho

Creator developer, I excel in translating business concepts into practical, user-friendly applications,

delivering value through efficient solutions.

Additional Expertise

Data Processing and Analytics: Proficient in leveraging data-driven insights to inform strategic decisions and enhance business operations.

Tier 1 PC Terminal Support: Experienced in providing technical assistance and efficiently troubleshooting PC terminal issues.

KPI Dashboard Design: Skilled in creating visually engaging and informative KPI dashboards that offer real-time performance metrics for organizations.

Startups Creation and Development ITESM Campus GDL 2005 - 2011

Creator Developer - Associate Zoho Training 2021 - 2023