Outbound Sales Consultant at Reassured Limited Insurance Broker (2026-01 – Present)
- Initiated high-volume outbound calls to warm leads, engaging potential customers about life insurance products.
- Cultivated strong rapport rapidly to ascertain client needs, including family protection, mortgage cover, and financial security.
- Presented bespoke policy recommendations, consistently contributing to the achievement of sales and performance targets.
- Managed and overcame objections effectively (price, timing, trust), converting prospects into confirmed policyholders.
- Maintained precise and compliant customer records utilising CRM systems within FCA-regulated guidelines.
- Executed all required administrative tasks, including updating client details, processing applications, and ensuring documentation accuracy.
- Coordinated with internal departments to facilitate seamless policy processing from initial enquiry to completion.
- Ensured all sales and customer interactions adhered to compliance and quality assurance standards.
Warehouse Worker at Evri Parcel Centre Warehouse (2024-10 – 2025-08)
- Accurately sorted and processed thousands of parcels daily according to postcode and delivery routes.
- Operated handheld scanners and warehouse systems to log, label, and track parcels efficiently.
- Verified that all incoming and outgoing shipments adhered to company standards for accuracy and safety.
- Collaborated effectively with team members to meet stringent performance targets and delivery deadlines.
- Loaded and unloaded delivery vehicles, employing safe manual handling techniques.
- Contributed to warehouse organisation and cleanliness to comply with Evri's health and safety policies.
- Reported damaged or misplaced parcels promptly to ensure smooth operations.
Recycling Warehouse Operative at GXO Recycling Warehouse Centre (2024-07 – 2024-10)
- Executed efficient sorting of various recyclables, including plastics, metals, paper, and electronics.
- Proficiently operated baler, tray wash machines, and other recycling machinery.
- Applied knowledge of safety protocols and environmental regulations pertinent to recycling and waste management.
- Worked synergistically with team members to achieve recycling targets and sustain facility operations.
- Maintained high standards of accuracy in sorting and processing recyclable materials to minimise contamination.
- Performed physically demanding tasks including lifting, moving, and sorting heavy materials.
- Promptly identified and addressed issues within the recycling process to prevent disruptions and ensure continuous operations.
Packaging and Distribution Operative at Cooper-vision Packaging and Distribution (2024-03 – 2024-07)
- Ensured all packaged products met stringent quality standards and complied with client specifications.
- Consistently met tight production deadlines through effective prioritisation and multitasking.
- Functioned effectively within a team environment to achieve high productivity and efficiency.
- Operated packaging machinery, pallet jacks, and other warehouse equipment with proficiency.
- Swiftly resolved issues in the packaging process, minimising disruptions and maintaining workflow integrity.
- Utilised inventory tracking systems and procedures, contributing to accurate stock management.
- Applied knowledge of warehouse safety protocols, fostering a secure and compliant workspace.
- Executed physically demanding tasks such as lifting, packing, and prolonged standing.
- Leveraged warehouse management software to track orders, inventory, and shipments.
Security Guard at Secure Town (2021-01 – 2023-12)
- Patrolled and monitored warehouses, construction sites, and commercial areas to deter theft and unauthorised access.
- Directed security teams when assigned, ensuring coordinated and efficient premises security.
- Assisted clients and visitors, addressing mobility challenges and language barriers with professionalism.
- Applied de-escalation techniques to manage disputes and maintain a safe environment.
- Safeguarded valuable equipment and enforced stringent access control measures.
- Documented security breaches, suspicious activities, and safety concerns for management review.
Baggage Handler at South Port (2019-11 – 2020-03)
- Organised and transported passenger baggage efficiently, ensuring careful handling to prevent damage.
- Assisted travellers with luggage concerns, providing clear communication and support.
- Maintained communication with passengers and airline staff to ensure smooth baggage transfers.
- Oversaw baggage storage areas, ensuring items were accounted for and properly stored.
Volunteer Pizzeria Worker at Papa Johns (2018-03 – 2019-07)
- Provided informed recommendations on menu items, taking and processing orders both in-person and over the phone.
- Assisted with opening and closing procedures on select weekends, ensuring cleanliness and service readiness.
- Monitored stock levels, initiating orders for ingredients and supplies as required.
- Ensured proper handling and storage of ingredients to uphold food quality.
- Supported order preparation and delivery dispatch to guarantee timely service.
