Jorja Suchodolska

Complete KYC / CDD reviews for high risk relationships, focusing on source of wealth, source of funds, high-risk jurisdictions, sanctions, terrorism and material adverse media. Gather information, supporting documents to identify inconsistencies, unusual activity and AML concerns. Assessing customer risk profiles to determine if relationships are within risk appetite or require escalation.

Financial Crime Specialist - Legal & General

(2026-01)

• Complete KYC / CDD reviews for high risk relationships, focusing on source of wealth, source of funds, high-risk jurisdictions, sanctions, terrorism and material adverse media.
• Gather information, supporting documents to identify inconsistencies, unusual activity and AML concerns.
• Assessing customer risk profiles to determine if relationships are within risk appetite or require escalation.
• Assist group Financial Crime in investigations, researching, analysing case data and documentation.
• Prepareing clear case summaries and risk recommendations for colleagues and internal stakeholders.
• Working alongside Operations, Compliance and Financial Crime teams to ensure procedures are satisfied accurately and consistently.
• Overall supporting fair customer outcomes whilst protecting the business from Financial Crime and regulatory risk.

Financial Crime - Investigator - Legal & General

(2023-01 - 2026-01)

• Investigate cases across multiple products and business areas, including Later Life Lending , Pensions, Annuities, Protection Products and Services.
• Provide clear investigation outcomes, recommendations and escalation rationale, whilst establishing control gaps business wide and mitigating the risk.
• Build cases, fact finding, gathering evidence, analysing data, compiling documentation and maintaining accurate case notes, for internal colleagues and external Government bodies.
• Liaise with Legal, Compliance and Operational Teams and external bodies to support case progression.
• Ensure investigations are completed in line with policy, quality standards and SLAs.

Home Finance - Customer Service Officer - Legal & General

(2021-01 - 2023-01)

• Delivered customer support, handling accounts, transactions and product-related queries.
• Completed customer verification checks and followed internal procedures to protect our customers.
• Identified, escalated potential fraud, vulnerable customers, complaints and suspicious activity concerns.
• Handled confidential customer information in line with procedures and FCA expectations.
• Developed strong knowledge of regulated customer service and risk awareness within Legal and General.

BA Hons - Design for Industry - Coventry University (2010-01 - 2014-01)

BA Hons - Design for Industry - Coventry University (2025-01 - 2026-01)