Joseph Aboagye

Assisting the decision-making process of switching to a new case management database. Supporting the end-to-end transfer of data from our old case management system to a new case management system. Updating and maintaining the company website through Microsoft Power Apps and SharePoint to support internal communication within the company.

IT & PROJECTS ASSISTANT at LAURA DEVINE IMMIGRATION (2026-05 – Present)

• Assisting the decision-making process of switching to a new case management database.
• Supporting the end-to-end transfer of data from our old case management system to a new case management system.
• Updating and maintaining the company website through Microsoft Power Apps and SharePoint to support internal communication within the company.

DATA ASSISTANT at LAURA DEVINE IMMIGRATION (2025-05 – 2026-05)

• Updating internal case management systems called Liberate (Linetime) on a weekly basis.
• Developed and coded custom email precedents/templates within our backend Liberate system using hidden technical fields such as (*IF,*IN,*I, ELSEIF statements and Formulas etc.) for specific immigration case.
• API mapping between Liberate and third-party platforms like Mailchimp for marketing use furthering our outreach to clients whilst evaluating patterns in client behaviour.
• Performing Liberate administration tasks and then summarising the data into a report for management to review.
• Ensuring data accuracy through strict data quality checks identifying discrepancies in information.
• Managing highly sensitive personal data with strict professional confidentiality in line with GDPR regulations.

DATA MANAGEMENT INTERN at KING'S COLLEGE SCHOOL SOTO (2024-08 – 2025-04)

• Comprehensive and knowledgeable with data management tools (such as Excel, Google Sheets, Google Drive, Microsoft or even data visualization tools like Power BI).
• Ensure the accuracy and completeness of data being entered into databases.
• Analysing given data and producing reports on a weekly basis.
• Work with senior data managers and analysts to complete tasks and projects.
• Support cross-departmental teams by providing the required data and reports needed for each department.
• Working in a professional institution abroad allowed me to integrate with many people from different backgrounds.

SALES ASSISTANT at FLANNELS (2023-06 – 2024-08)

• Positioned mainly in the footwear section where I took charge on occasions to meet daily targets and arrange stockroom.
• Receive, process, and organise deliveries within tight deadlines during the week.
• Perform closing duties such as cleaning windows and floors, securing shop premises.
• Able to engage and communicate with customers in order to push sales and incentives.
• Advised all customers about the Frasers Plus app to help benefit both parties. (Frasers Plus is the company's loyalty scheme).

LOGISTICS/WAREHOUSE OPERATIVE at DELAWARE NORTH (2022-03 – 2024-01)

• Managed and monitored stock/inventory at the warehouse and assessed receiving, storage and shipping integrity, verifying operations complied with company standards.
• Completed tasks within the set time frame given by management.
• Set up events for festivals and meetings.
• Moved objects and containers weighing up to 25kg.

GAMES HOST at BOOM BATTLE BAR (2022-09 – 2023-05)

• Hosted various games for customers ensuring they understood each game.
• Captured and processed customer information, entering data into the online systems.
• Collaborated effectively with customers and staff to maintain smooth-running company operations.
• Built strong relationships with customers causing them to leave complimentary reviews regarding the business and myself.

SALES ASSISTANT at FOOTASYLUM (2021-09 – 2022-09)

• Process transactions accurately and efficiently at the till, handling cash, and card payments.
• Collaborated with team members to achieve sales targets.
• Organise and restock clothing racks to ensure product availability.

SALES ASSISTANT at SPORTS DIRECT (2021-06 – 2021-09)

• Enthusiastic about sports and fitness, with a strong ability to advise customers on products that suit their needs.
• Greet and assist customers, providing product recommendations based on their needs.
• Able to work well in a team and adapt to a dynamic retail setting.

BSc in International Business and Management – Aston University (2022-09 – 2026-07)

A Levels/BTECs in Triple Business – Barr's Hill School/Sixth Form (2020-09 – 2022-06)

GCSE's – Barr's Hill School (2017-03 – 2020-03)