IT & PROJECTS ASSISTANT at LAURA DEVINE IMMIGRATION (2026-05 – Present)
- Assisting the decision-making process of switching to a new case management database.
- Supporting the end-to-end transfer of data from our old case management system to a new case management system.
- Updating and maintaining the company website through Microsoft Power Apps and SharePoint to support internal communication within the company.
DATA ASSISTANT at LAURA DEVINE IMMIGRATION (2025-05 – 2026-05)
- Updating internal case management systems called Liberate (Linetime) on a weekly basis.
- Developed and coded custom email precedents/templates within our backend Liberate system using hidden technical fields such as (*IF,*IN,*I, ELSEIF statements and Formulas etc.) for specific immigration case.
- API mapping between Liberate and third-party platforms like Mailchimp for marketing use furthering our outreach to clients whilst evaluating patterns in client behaviour.
- Performing Liberate administration tasks and then summarising the data into a report for management to review.
- Ensuring data accuracy through strict data quality checks identifying discrepancies in information.
- Managing highly sensitive personal data with strict professional confidentiality in line with GDPR regulations.
DATA MANAGEMENT INTERN at KING'S COLLEGE SCHOOL SOTO (2024-08 – 2025-04)
- Comprehensive and knowledgeable with data management tools (such as Excel, Google Sheets, Google Drive, Microsoft or even data visualization tools like Power BI).
- Ensure the accuracy and completeness of data being entered into databases.
- Analysing given data and producing reports on a weekly basis.
- Work with senior data managers and analysts to complete tasks and projects.
- Support cross-departmental teams by providing the required data and reports needed for each department.
- Working in a professional institution abroad allowed me to integrate with many people from different backgrounds.
SALES ASSISTANT at FLANNELS (2023-06 – 2024-08)
- Positioned mainly in the footwear section where I took charge on occasions to meet daily targets and arrange stockroom.
- Receive, process, and organise deliveries within tight deadlines during the week.
- Perform closing duties such as cleaning windows and floors, securing shop premises.
- Able to engage and communicate with customers in order to push sales and incentives.
- Advised all customers about the Frasers Plus app to help benefit both parties. (Frasers Plus is the company's loyalty scheme).
LOGISTICS/WAREHOUSE OPERATIVE at DELAWARE NORTH (2022-03 – 2024-01)
- Managed and monitored stock/inventory at the warehouse and assessed receiving, storage and shipping integrity, verifying operations complied with company standards.
- Completed tasks within the set time frame given by management.
- Set up events for festivals and meetings.
- Moved objects and containers weighing up to 25kg.
GAMES HOST at BOOM BATTLE BAR (2022-09 – 2023-05)
- Hosted various games for customers ensuring they understood each game.
- Captured and processed customer information, entering data into the online systems.
- Collaborated effectively with customers and staff to maintain smooth-running company operations.
- Built strong relationships with customers causing them to leave complimentary reviews regarding the business and myself.
SALES ASSISTANT at FOOTASYLUM (2021-09 – 2022-09)
- Process transactions accurately and efficiently at the till, handling cash, and card payments.
- Collaborated with team members to achieve sales targets.
- Organise and restock clothing racks to ensure product availability.
SALES ASSISTANT at SPORTS DIRECT (2021-06 – 2021-09)
- Enthusiastic about sports and fitness, with a strong ability to advise customers on products that suit their needs.
- Greet and assist customers, providing product recommendations based on their needs.
- Able to work well in a team and adapt to a dynamic retail setting.
