Joseph Abula

Experienced ERP Implementation & Support Consultant with a strong track record delivering, configuring, and supporting enterprise applications across Finance, HR, Payroll, Inventory, Fixed Assets, and POS environments. Skilled in requirements gathering, system configuration, data migration, testing, and post–go-live support for multi-company and global clients. Known for translating business needs into effective system solutions and ensuring clients maximise the value of their digital platforms.

Implementation & Support Specialist - Somuah Information Systems

(2014 - 2025)

• Delivered full-cycle ERP implementations across Finance, HR, Payroll, Inventory, POS, and Fixed Assets modules.
• Installed, configured, and customised ERP systems for multi-company environments.
• Built chart of accounts, mapped nominal codes, and configured exchange rate & revaluation rules.
• Set up workflows, approval hierarchies, tax rules, audit trails, user roles and permissions.
• Performed data migration including mapping, cleansing, validation, and test uploads.
• Developed documentation, SOPs, user guides, and training materials.
• Provided user training to finance, HR, payroll, and operations teams.
• Delivered post–go-live support and collaborated with developers on fixes and enhancements.
• Troubleshot system issues using SQL queries, logs, and audit traceability.

Software Testing Engineer - Somuah Information Systems

(2010 - 2014)

• Performed functional, integration, regression, and UAT testing across ERP modules.
• Designed and executed test scripts, acceptance criteria, and test scenarios.
• Logged and tracked defects in Jira and supported release readiness.
• Conducted smoke testing for new builds before release.
• Supported users during UAT, deployment, and hypercare phases.
• Collaborated with developers to verify fixes and improve product quality.

Project Coordinator / PMO Support - Somuah Information Systems

(2007 - 2009)

• Supported project managers with sprint planning, scheduling, and work package tracking.
• Created and maintained RAID logs, project charters, reports, and meeting minutes.
• Facilitated communication across teams, stakeholders, and vendors.
• Supported UAT cycles, coordinated defect triage, and managed testing logs.
• Ensured compliance with project governance and change control processes.
• Used MS Project, Trello, Asana, and Teams for task tracking.

BSc - Accounting & Information Systems - Regent University College of Science & Technology (2010 - 2014)