Joseph Borrer

Delivered excellent customer service, ensuring a positive in-store experience. Operated tills accurately, handled cash transactions, and processed card payments efficiently. Worked collaboratively with team members to meet sales targets and provide a smooth store operation.

Retail Assistant at Farmfoods (2025-10 – Present)

• Delivered excellent customer service, ensuring a positive in-store experience.
• Operated tills accurately, handled cash transactions, and processed card payments efficiently.
• Worked collaboratively with team members to meet sales targets and provide a smooth store operation.

Dispatcher/Customer Helper at Jet2.com (2025-03 – 2025-06)

• Managed communication between pilots, ground staff, and operations teams for on time departures
• Verified flight documentation and load sheets with zero errors in compliance-critical processes
• Strengthened problem-solving and decision-making skills in a time-sensitive environment

Ramp Agent at Swissport (2024-03 – 2024-09)

• Coordinated aircraft turnaround operations under strict time and safety constraints
• Worked in a high-pressure environment as part of a team ensuring precise logistics and efficiency
• Developed leadership by assisting in team coordination.

Crew Member at McDonald's (2023-08 – 2024-03)

• Collaborated with a team to ensure efficiency and excellent customer experience during peak times

MA (SocSci) in Economics & Business Management – University of Glasgow (2024)

SQA Higher – Balwearie High School (2023)