Joseph Chan

A motivated and results-oriented professional with a strong background in sales and marketing, currently working as a Sales Consultant at David Lloyd. With a BA in Sports Marketing, I bring hands-on experience in customer-facing roles, including content creation, social media marketing, event management, and relationship building. Passionate about leveraging my marketing expertise to drive business results, I am keen to contribute to a dynamic marketing team and continue to grow in the marketing field.

Sales Consultant - David Lloyd - Manchester

(2024-08)

• Drive membership growth by identifying client needs and providing tailored solutions, consistently exceeding sales targets.
• Build and maintain strong customer relationships, ensuring high satisfaction and retention.
• Demonstrate a keen understanding of customer demographics and preferences to personalise marketing strategies.

Events Assistant - Emerald Headingley Stadium

(2022-12 - 2024-08)

• Assisted the hospitality team in organizing and delivering over 20 corporate, social, and sports events, ensuring smooth operations and client satisfaction.
• Coordinated logistics, including event set-up, guest management, and post-event evaluations.
• Enhanced the company's reputation by consistently meeting event objectives and exceeding client expectations.
• Contributed to a significant increase in company profits through efficient event execution.
• Managed events attended by over 5000 members, improving event delivery and overall customer experience.

Marketing Assistant - Huddersfield Town FC

(2022-01-03 - 2022-01-30)

Placement

• Developed and executed marketing strategies for upcoming football events to increase fan engagement and participation.
• Created digital and print content to enhance brand awareness and promote events.
• Managed and grew the social media presence, driving audience interaction and participation.
• Directed, filmed, and edited promotional content for the women's football team, resulting in a record-breaking 1000 attendees for a match.

Customer Service Assistant - John Lewis

(2021-11 - 2022-02)

• Delivered exceptional customer service to enhance the shopping experience, meeting customer demands in a high-paced environment.
• Assisted with product inquiries and provided recommendations to enhance sales.

BA (Hons) - Sports Marketing - Leeds Beckett University (2020 - 2023)

A-levels - Jack Hunt School (2018 - 2020)