Joseph Downey

✓ Quality auditing of personal data for approximately eight thousand colleague files, including medical records

✓ Annual medical assessment for each Fire Fighter must be entered on to their personal files

✓ Ensuring data matches existing personal records, and then completing the necessary medical update

✓ Adhering to company policy and always maintaining strict confidentiality, GDPR

✓ Liaising with HR department to resolve any issues

✓ Excellent communication (oral and written) together with ability to interact effectively and professionally with all levels of staff, colleagues, customers and third parties

✓ Superior evaluative and problem solving skills; demonstrated ability to define and apply pragmatic solutions to everyday facilities challenges and situations

✓ First class prioritising skills in situations of varying conflicting demands and sometimes intense pressure covering targets, deadlines and delivering outstanding service

✓ Very effective team player, commercially minded and able to motivate, train, monitor staff and set a first class example at all times to achieve the best possible result

• Excellent thinking out the box capabilities, strong work ethic and business acumen
• A logical, pro-active and lateral thinker who is able to resolve unexpected problems quickly
• Goal - driven leader with the ability to motivate and encourage employees to perform
• Enthusiastic team player, showing passion and creativity whilst always staying focussed
• Flexible and adaptable, with the ability to juggle multiple issues and prioritise key duties
• Displays concern for warm, friendly environments and displays integrity in all areas
• Strong organisational skills and ability to adapt quickly to changing business priorities
• Plans, prioritises and schedules care tasks efficiently in line with business needs/KPI’s
• Strong inter-personal skills that include sensitivity to diversity and multicultural settings
• Maintains objectivity in difficult situations, handles multiple demands/completing priorities
• My exceptional qualifications which show a very high level of ability and potential

EDUCATION AND TRAINING:

Scottish Fire and Rescue Service – Certificate of Achievement ​ 26thAUGUST 2022

Health and Safety Course 20thJANUARY 2007

BIFM Foundation Course 18TH-20TH OCTOBER 2005

“Fire Safety Awareness” qualification 20TH SEPTEMBER 2005

First Aider - covered FEBRUARY 2014 - 2017

“Manual Handling” qualification 16TH MARCH 1999

Holy Cross High School, Hamilton 1977–1982​