Joseph Mazeli

Attention to Detail & Accuracy. Assisting Team in efficiently delivering KPI's. Teamwork & Collaboration with a sizeable team Communicated with all relevant stakeholders.

Contract Drafter - Aon UK - London, UK

(2024-06)

• Attention to Detail & Accuracy. Assisting Team in efficiently delivering KPI's.
• Teamwork & Collaboration with a sizeable team
• Communicated with all relevant stakeholders.
• Multi-tasking between the operation of the till and managing the self-service area during fluctuating periods.

Underwriting Assistant - Liberty Specialty Market - London, UK

(2022-06 - 2024-12)

• Attention to Detail & Accuracy. Assisting Team in efficiently delivering KPI's.
• Teamwork & Collaboration with a sizeable team
• Communicated with all relevant stakeholders.
• Multi-tasking between the operation of the till and managing the self-service area during fluctuating periods.

Customer Assistant - Tesco - Guildford, Surrey

(2021-06 - 2022-08)

• Communicated with customers while making sure to work towards solutions to problems.
• Operated cashier stands to help customers efficiently and processed reward cards to benefit customers when appropriate.
• Independently maintained and operated the store on multiple occasions during managers' absence.
• Worked to make sure monthly KPI targets were met
• Multi-tasking between the operation of the till and managing the self-service area during fluctuating periods.
• Maintaining health and safety policies to ensure compliance and minimization of risk or breach of regulations.
• Dealing with cash record keeping and transfer of cash to the cash office.
• Worked with new team members and guided them in their new roles

Sales Associate - Ralph Lauren - Ashford, Kent

(2017-06 - 2018-06)

• Offered hands-on assistance to customers by assessing customer needs and providing constant updates
• Proactively assist customers with questions, concerns, and purchases.
• Recognizing where there is a need for additional support or clarification.
• Arranged new merchandise with signage and appealing displays that encouraged customer sales and moved overstock item.

Crew Member - McDonalds - Ashford, Kent

(2016-10 - 2017-06)

• Food Preparation & Cooking: Preparing menu items efficiently while following McDonald's food safety and quality standards.
• Handled customers' queries and complaints about services and food and ensured a solution is found that is satisfactory
• Giving advice to customers so that they are aware of their options.
• Food Hygiene & Kitchen Safety: Maintaining clean workstations, following hygiene procedures and safely handling food and kitchen equipment.
• High-Volume Kitchen Operations: Working quickly and accurately during busy periods while coordinating with the wider kitchen.