Joseph Miller

I am a hard-working individual who wants to be challenged to learn more so that I can progress and be more successful. Keeping a happy environment with other employees and customers is key, as I believe a happy environment creates better productivity and retention with customers.

Coldstore contractor (self employed) - Mcveigh Projects - Stalybridge

(2021-03)

Installations of Cold Stores, Data Centres, Clean Rooms, Chill Rooms, Composite Cladding, Fire Walls, Doors for the Food Industry, PVC hygienic cladding, and Warehouse Partitions. Work involves working around the country and overseas.

Customer service advisor - Halifax Stockport - Stockport

(2018-12 - 2021-03)

• Respond to customer inquiries via phone, email, and chat in a professional manner.
• Provide accurate information regarding our financial services and products.
• Analyse customer issues and provide effective solutions in a timely manner.
• Collaborate with team members to improve service delivery and enhance customer satisfaction.
• Identify opportunities for upselling or cross-selling additional services to customers.
• Stay updated on product knowledge and industry trends to provide informed assistance.

Sales assistant - Morrisons - Denton

(2015-06 - 2018-12)

• Dealing with customers face to face daily
• Working on my own and in teams
• Handling stressful situations with a calm and controlled manner
• Always prioritise work before anything else
• Sometimes leading small teams to meet their targets

Care assistant (voluntary) - Camp Cando - Kent

(2016-07 - 2018-07)

One week a year

• Dealing with young adults with severe special needs
• Acting fast and reasonably to situations
• Washing, shaving, changing, taking them to the toilet, etc.
• Organising activities and teams
• Quickly understanding how each child acts and behaves to be able to communicate with them and understand their needs

BSc (Hons) - Business and Management - Salford University (2015-09 - 2018-05)

A-Levels - Business Studies: E, BTEC IT: D* - Aquinas college, Stockport (2013-09 - 2015-06)

GCSE's - St Thomas More RC College, Denton (2008-09 - 2013-06)