Joseph Onuoha

2nd line engineer with msp experience in and out of London

• Collaboration Tools: Zoom (Admin Portal, Webinars, Rooms), Microsoft

Teams, SharePoint, Outlook

• Workplace Services: Digital signage, Room booking systems, Visitor management
• IT Support & Tools: ServiceNow, Confluence, Active Directory, Office 365

Admin Centre, Exchange, Citrix, Papercut

• Device Management: Intune, mobile and desktop support, imaging and provisioning
• Scripting/Automation: PowerShell (mailbox and DL automation)
• Networking: CMD-line troubleshooting, Network switch and AP management

● Communication & Reporting: Strong written and verbal communication

Microsoft Certified Azure Fundamentals (AZ-900)

Cisco Certified Network Associate (CCNA)