Josephene McGlashen

Digital Marketing student with hands-on experience in events, talent support, and creative marketing across London's entertainment and creative industries. Proven ability to manage logistics, support senior teams, and deliver strong client and guest experiences in high-energy environments. Currently seeking an entry-level role in talent management, events, or creative marketing where I can grow and contribute from day one.

Creative Marketing Assistant / Intern at ForeverGood (2026-01 – 2026-03) • Built social media content, campaign decks, and client presentations for fashion and music clients • Created visual mockups and campaign materials using Canva, ChatGPT, and AI tools to support creative teams • Researched audience trends and platform insights to shape content direction across active campaigns • Contributed ideas during creative brainstorms for brand campaigns and experiential activations • Delivered on-site event support within a creative agency, assisting teams during live activations Events & Operations Administrator (Volunteer) at Pride in London (2024-01 – Present) • Coordinated scheduling and director-level meetings, providing direct operational support to senior leadership • Tracked RSVPs and attendance data using Google Sheets, improving accuracy across internal event planning • Acted as a point of contact for real-time issues during live event delivery alongside the CEO and Director of Operations • Maintained clear cross-team communication during one of the UK's largest annual public events VIP Hostess at Sway Bar (2021-01 – 2022-12) • Delivered high-quality guest experiences across VIP service, bottle service, and table management • Managed door operations, including guest entry, payments, and queue control during high-volume nights • Resolved guest concerns calmly and professionally, maintaining venue atmosphere throughout Telesales Account Manager at Alliance Healthcare (2019-01 – 2021-12) • Managed a portfolio of client accounts, maintaining strong relationships and supporting retention targets • Used data and call insights to refine messaging and improve client engagement over time Pharmacy Assistant/Healthcare Assistant at Jasins, Bellevue & Day Lewis Pharmacy (2018-01 – 2024-12) • Communicated complex information clearly to a diverse public, building strong client-facing skills • Maintained accuracy and professionalism in a regulated, high-pressure environment

BSc (Hons) in Digital Marketing with Foundation Year – Arden University (2024-01 – 2028-06)