Josh Cook
Assistant Manager with 5+ years of retail experience
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About
I am a driven and reliable Assistant Manager with 5+ years of retail experience, Including 6 months experience as acting manager. I have knowledge and experience in managing teams, hitting targets, and maintaining high operational standards in fast-paced environments. Known for my positive mindset, strong problem-solving skills, and excellent customer experiences. I'm ready to step into a more senior role and take on greater responsibilities.
Experience
Assistant Manager - The Works - Tunbridge Wells
(2020-07)
- Promoted to Assistant Manager, demonstrating strong leadership and reliability.
- Stepped up to independently run the store, managing day-to-day operations.
- Lead, support, and delegate tasks across the team to maintain performance.
- Manage rotas, cash handling, banking, and administrative duties.
- Oversee stock control, deliveries, and stock takes.
- Consistently drive team performance to meet KPIs and sales targets.
- Maintain high store standards through merchandising and organisation.
Crew Member - McDonald's - Swanley
(2019-09 - 2020-07)
- Delivered efficient service in a high-pressure kitchen environment.
- Maintained strong teamwork to ensure smooth daily operations.
- Supported stock organisation and upheld hygiene standards.
Gardening & Landscaping - Self-employed
(2018-01 - 2019-12)
Worked across multiple sites, often independently which helped in building a strong work ethic and reliability.
Market Stall Assistant - Market Stall
(2018-01 - 2019-12)
This was a strong customer-facing role that involved sales, setup, and manual handling.
SEN Teaching Assistant - SEN School
(2020-01 - 2021-12)
During this time I supported students with additional needs, encouraging engagement and a positive environment.
Education
Level 3 Extended Diploma - Music & Business - RSL
Level 2 Diploma - Music & Business - RSL
