Josh Morling

Residential Surveyor and Valuer with 4 years' post qualification experience undertaking Level 2 surveys and residential valuations. Experienced in producing clear and concise reports for lenders and private clients, whilst delivering on strong KPIs for my current employer.

Residential Surveyor & Valuer at Connells Survey & Valuation (2021 – Present)

• Undertake residential valuations for secured lending, Help to Buy, HMOs, new-build and self-build properties, and light and heavy refurbishment projects, alongside RICS Level 2 Home Surveys.
• Cover a patch spanning IP1–17, IP30–33 and CO10, with previous coverage in Colchester and surrounding postcodes.
• Consistently maintain an average lender query response time of under one hour, a 94% audit score, and a 99% same-day report sign-off rate.
• Maintained an excellent professional record with no successful Professional Indemnity (PI) claims.
• Regularly recognised by management for willingness to undertake additional workload, provide out-of-area cover, and collaborate with internal departments to improve service levels and reduce SLA turnaround times.
• Currently mentoring two trainee surveyors, supporting their development and progression towards professional accreditation.

Valuer- Estate Agent at William H Brown (2017 – 2021)

• Progressed from Trainee Negotiator to Lister/Valuer through strong performance and development.
• Supported the Branch Manager in establishing and growing a new 'cold start' office.
• Conducted property valuations, secured instructions, arranged mortgage appointments and viewings, and negotiated property sales.
• Guided buyers and sellers through the sales progression process from offer to completion.
• Managed key administrative duties to support the efficient operation of the branch.

Customer Service Representative at Itron Inc (2016 – 2017)

• Joined Itron directly after college as a Customer Service Representative.
• Liaised with major UK residential energy suppliers to support customers with prepayment meter top-ups.
• Delivered customer service and issue resolution in a fast-paced, service-focused environment.

Level 3 Extended Diploma in Engineering & AS-Level Business Studies – Suffolk One College (2014 – 2016)

7 x A-C GCSEs – Chantry Academy (2009 – 2014)