Assistant Manager
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Dynamic and reliable professional with extensive experience in both hospitality management and public sector customer service roles, including emergency response and crisis coordination. Skilled in leading high-performing teams, managing daily operations, and delivering outstanding service in fast-paced, high-pressure environments. Demonstrated ability to support vulnerable individuals, liaise with emergency services, and uphold public service standards with empathy and discretion.
Proven expertise in staff supervision, conflict resolution, and operational efficiency, gained through management positions with leading hospitality brands and customer-facing roles within local government. Adaptable, proactive, and committed to service excellence, with strong communication skills and a results-driven approach.
Dynamic and reliable professional with extensive experience in both hospitality management and public sector customer service roles, including emergency response and crisis coordination. Skilled in leading high-performing teams, managing daily operations, and delivering outstanding service in fast-paced, high-pressure environments. Demonstrated ability to support vulnerable individuals, liaise with emergency services, and uphold public service standards with empathy and discretion.
Proven expertise in staff supervision, conflict resolution, and operational efficiency, gained through management positions with leading hospitality brands and customer-facing roles within local government. Adaptable, proactive, and committed to service excellence, with strong communication skills and a results-driven approach.
Stanwell Secondary School (2010 – 2015)
