Joshua Stephens

Reliable and motivated professional with experience across customer service, logistics, driving, and team‑based operational roles. Known for being trustworthy, punctual, and hard‑working, with a strong commitment to delivering high standards of service. Approachable and empathetic, with a genuine willingness to learn new skills, take responsibility, and contribute positively within a team.

Bin loader - Veolia - Buntingford

(2025-07)

Worked as part of a 2 person team to collect food waste and other types of waste around Buntingford and surrounding areas

• Gained teamwork skills
• Time management skills
• Problem solving skills

Driver - Stapletons Tyre Services

(2024-10 - 2025-07)

• Drive a long wheelbase van to complete regional multi‑drop deliveries
• Deliver tyres safely and efficiently to commercial business customers
• Manage routes and schedules to meet delivery targets
• Maintain professional standards when representing the company

Bin Loader - Urbaser - Letchworth

(2021-07 - 2024-08)

Worked as part of a team collecting household waste across Letchworth

• Followed strict health and safety procedures in a physically demanding role
• Supported team efficiency by maintaining reliability and punctual attendance

Waste Removal Driver - Clearabee

(2021-05 - 2021-06)

• Assisted with domestic waste collection and removals
• Worked directly with customers in their homes in a professional and respectful manner
• Collaborated effectively within a small removal team

Home Delivery Driver - Sainsbury's - Stevenage

(2021-04 - 2021-05)

• Delivered customer shopping on time and in excellent condition
• Provided friendly, professional customer service at the doorstep
• Managed customer enquiries and communicated delays appropriately

Kitchen Assistant - Wetherspoons - Hitchin

(2020-09 - 2021-04)

• Prepared, cooked, and presented food and drinks efficiently
• Delivered consistent customer service while working under pressure
• Followed all company policies, hygiene standards, and operating procedures

Crew Member / Crew Trainer - McDonald's

(2017-12 - 2020-06)

Prepared food, served customers, and maintained cleanliness standards. Promoted to Crew Trainer in October 2019.

• Trained new team members and provided regular performance feedback
• Supported team development and service quality

Level 3 - Travel & Tourism - North Hertfordshire College (2018-09 - 2020-06)

Level 2 - Travel & Tourism - North Hertfordshire College (2017-09 - 2018-06)

GCSEs - Putteridge High School, Luton (2012-09 - 2017-07)