Recreation Assistant at GLL (2021-11 – 2022-05)
Lifeguard at Total Fitness (2022-06 – 2023-05)
- Prevent accidents and risk assess potential hazards prior to them becoming dangerous or threatening.
- Always expecting to be a first responder to any emergency that could take place within a workplace.
- Educate members about the risks that there are when taking part in aquatic activities and how they can be prevented.
- Be conscious of your surroundings at all times, understand that you are responsible for everybody's safety within your poolside.
Premium Hospitality at Etihad Stadium
- Prepare the high-class dining areas for service, such as moving furniture, cleaning in advance and following service.
- Prepare the service area, hot food and savoury foods to be left out for only certain periods of time.
- Serving food and beverages as instructed, whist helping with preparation.
- Ensure all cooking utensils area cleaned and polished to maximum standard.
- Providing personalised, attentive, and professional service to meet and exceed guest expectations.
- Ability to anticipate guest needs and respond promptly and courteously.
- Clear and professional verbal and written communication to interact with guests and team members effectively.
- Active listening to understand and address guest concerns or preferences.
- Ensuring every aspect of the guest experience is flawless, from table settings to personalised service.
- Observing small details that enhance the guest's experience, such as remembering names or preferences.
- Working closely with colleagues to deliver seamless service in a fast-paced environment.
- Supporting team members to handle challenges and ensure a cohesive service experience.
- Managing multiple tasks simultaneously, such as serving guests, handling inquiries, and ensuring smooth operations.
- Prioritising tasks effectively without compromising quality.
- Recommending premium products, services, or experiences to enhance guest satisfaction and increase revenue.
- Deep knowledge of menu items, beverages, and services to provide informed recommendations.
- Maintaining a polished and professional demeanour at all times.
- Practicing impeccable etiquette, such as proper serving techniques and respectful interaction with guests.
Swimming teacher at GLL (2023-05 – Present)
- Be a role model and create a positive and enjoyable environment to ensure children are motivated to develop their swimming techniques.
- Deliver lesson plans that the STA Code of Practice agrees with and follow a weekly scheme of work.
- Maintain up to date progress assessments on each swimmer's performance.
- Ensure all Normal Operating Procedures and Emergency Action Plans are followed when necessary.
- Provide clear, detailed instructions and demonstrations.
- Clear and engaging communication to explain techniques and provide feedback.
- Ability to adapt teaching methods to suit different age groups, skill levels, and learning styles.
- Understanding that students progress at different rates and supporting them through challenges.
- Offering encouragement to build confidence, especially for beginners or nervous swimmers.
- Strong understanding of water safety rules and procedures to prevent accidents.
- Constant vigilance to ensure the safety of all students during lessons.
Private swimming instructor at SwimNow (2024-07-24 – 2024-09)
- Plan, prepare and present structured lessons and being able to modify and adapt activities necessarily.
- Help all clients to understand and reach their potential and beyond.
- Make all clients feel welcome and provide the best support to overcome their fears.
- Part of working for SwimNow included great amounts of admin work.
Empowering Learning Teaching Assistant at New Bridge School (2024-10 – 2025-01)
- Sensitivity and understanding for building good relationships with children.
- Excellent verbal communication skills for motivating children to learn.
- Active listening skills to understand the children's needs.
- Patience and the ability to remain calm in stressful situations.
- To be flexible and open to change for working on different activities.
- To enjoy working with other people.
- The ability to teach pupils how to do something.
- The ability to create the best conditions for learning or teaching new things.
- To be able to carry out basic tasks on a computer or hand-held device.
SEN Teaching Assistant at Brookhaven School (2024-01-15 – 2024-11-22)
- Ability to adapt to new systems, routines, and environments.
- Willingness to take on various roles as the school establishes its practices.
- Proactively identifying needs and offering solutions.
- Helping to shape procedures and contribute to the school's culture.
- Managing challenges in an evolving environment.
- Remaining calm and composed when processes are not yet streamlined.
- Strong ability to work with teachers, staff, and leadership to establish a cohesive team.
- Openness to contribute ideas and cooperate in creating an inclusive school community.
- Finding innovative ways to engage students and support teachers.
- Adapting to limited resources or new teaching tools.
- Clear and effective communication with colleagues, students, and parents.
- Ability to provide constructive feedback and contribute to open discussions.
- Helping to set up classrooms, schedules, and routines from scratch.
- Keeping track of resources and contributing to the school's organisation.
- Genuine enthusiasm for helping students learn and grow.
- Dedication to creating a positive and supportive learning environment.
- Comfort with new technologies and willingness to learn digital tools used in modern classrooms.
- Supporting staff and students in integrating technology effectively.
- Sensitivity to the needs of students and staff as they adjust to a new environment.
- Building trusting relationships with students and creating a nurturing atmosphere.
- Eagerness to participate in training and professional development.
- Helping the school refine its educational approach as it grows.
- Supporting diversity and fostering an inclusive school culture.
- Encouraging respect and understanding among students and staff.
Mental Health Support Worker at Care In Mind (2025-04-28 – Present)
- Provided person-centred support to individuals experiencing mental health challenges, promoting independence and recovery.
- Assisted service users with daily living activities, including personal care, meal preparation, budgeting, and medication prompts.
- Developed and implemented individualised care and support plans in collaboration with multidisciplinary teams.
- Monitored and recorded changes in mental and physical health, maintaining accurate and confidential case notes.
- Built trusting therapeutic relationships through active listening, empathy, and non-judgmental communication.
- Supported individuals in accessing community resources, appointments, education, and employment opportunities.
- Applied de-escalation techniques to manage challenging behaviours and crisis situations safely.
- Conducted risk assessments and followed safeguarding procedures to ensure service user safety.
- Facilitated group activities focused on wellbeing, social skills, and confidence-building.
- Encouraged positive coping strategies and supported emotional regulation.
- Worked collaboratively with nurses, social workers, psychologists, and external agencies.
- Maintained compliance with organisational policies, confidentiality standards, and health & safety regulations.
- Provided advocacy to ensure service users' voices and choices were respected.
- Supported individuals with substance misuse, dual diagnoses, or complex needs where applicable.
- Participated in regular supervision, reflective practice, and ongoing professional development.
Mental Health Senior Support Worker at Care In Mind (2025-04-28 – Present)
- Provide high-quality, person-centred support to individuals experiencing a range of mental health conditions.
- Lead and support colleagues in delivering safe, effective, and compassionate care.
- Monitor service users' mental health, behaviour and wellbeing, identifying and escalating any changes or concerns.
- Develop, implement, and review individualised care plans and risk assessments.
- Support service users with daily living activities, promoting independence, dignity, and recovery.
- Respond appropriately to mental health crises, following safeguarding and emergency procedures.
- Administer and monitor medication in line with prescribed guidance, policies and procedures.
- Maintain exact, confidential, and up-to-date care records and communicate effectively with the multidisciplinary team.
- Mentor, guide and support junior staff, contributing to training, supervision, and professional development.
- Promote safeguarding, equality, dignity and positive risk-taking while ensuring compliance with relevant legislation, policies and health and safety standards.
