Jovie Bailey
Psychology with Counselling Student | Shift Manager | Mental Health Advocate
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About
Compassionate and motivated Psychology with Counselling undergraduate currently studying towards a BSc (Hons) Psychology with Counselling at The Open University. Alongside my studies, I work as a Shift Manager and volunteer as a Digital Helpline Volunteer for Beat Eating Disorders. These roles have enabled me to develop strong leadership, communication, problem-solving, safeguarding awareness and person-centred support skills.
I am passionate about mental health and aspire to become a Mental Health Nurse with a particular interest in eating disorder support and recovery.
Experience
Shift Manager at McDonald's UK (2021-01 – Present)
- Lead and supervise staff during busy shifts
- Train, coach and support new employees
- Resolve customer concerns professionally
- Ensure health, safety and food hygiene standards are maintained
- Manage cash handling and daily operations
- Delegate tasks and support team performance
- Work effectively under pressure in a fast-paced environment
Digital Helpline Volunteer at Beat Eating Disorders (2025-01 – Present)
- Provide support through webchat and email services
- Signpost individuals to appropriate support and resources
- Follow safeguarding procedures and organisational policies
- Support individuals affected by eating disorders and their families
- Maintain confidentiality and professional boundaries
Education
BSc (Hons) in Psychology with Counselling – The Open University (2027-12)
Level 2 Diploma in Childcare
