Joy Mangazi

I am a reliable, hard-working and enthusiastic person who enjoys working as a team but can also use my own initiative. I am self-motivated and have great communication skills. I have good computer skills and I am keen to improve my knowledge and willing to learn new skills.

Willing to relocate: Anywhere

Waitress - Brasserie Blanc - Cheltenham

• Taking food orders, drinks orders
• Serving food and taking payments
• Daily cleaning tasks of restaurant

Marketing Assistant - REL Sampling Team - Gloucestershire

(2024-10)

• Setting up marketing stand and promoting products for customers to try
• Informing customers of promotional products and give then an understanding about the products on display

Food and Beverage Assistant - Leonardo Hotel - Cheltenham

(2025-06 - 2025-12)

• Taking food orders and Serving guests at the bar
• Ensuring guests are happy during their stay at the hotel

Casual Event Staff - Cheltenham Racecourse - Cheltenham

(2025-04 - 2025-04)

• Steward work and general cleaning if communal areas
• Assistance with direction and customer care

Administrative Assistant - Roomsbooked - Gloucestershire

(2024-07 - 2024-10)

• Reception and filing information duties
• Checking in guests and answering phone calls
• Making new bookings for hotel guests

Media/Actress - Cheltenham University - Cheltenham, Gloucestershire

(2022-08 - 2022-08)

I am interested in media, Broadcasting and radio work. I did a short 1 week acting role which I didn't get to finish due to child Care reasons. I am looking for an Apprenticeship for work experience to carry on with my passion for media and radio work.

Front of House Assistant - Miller and Carter Steak House - Gloucester

(2017-05 - 2017-06)

• Taking orders
• Taking cash & card payments
• Hosting and ensuring guests are satisfied
• Serving food and drinks to tables
• Light cleaning of restaurant
• Making sure that guest experience has been top class and guest satisfaction has been met

Health Care Assistant - We Care Health care - Gloucester, Gloucestershire

(2016-05 - 2016-11)

• Assisting residents with Bathing, dressing, feeding
• Demonstrating a good quality of daily care tasks
• Dementia and Alzheimer's
• Filling out care plans

Health Care Assistant - Conris Health Care - Gloucester

(2015-08 - 2015-12)

• Assisting residents with Bathing, dressing, feeding
• Daily tasks of care
• Demonstrate a good quality of care
• Dementia and Alzheimer's
• Filling out care plans

Food & Beverage Waitress - Hotel Du Vin - Cheltenham, Gloucestershire

(2013-09 - 2015-05)

• Tending to tables and taking drink's and food orders
• Preparing for booked wedding, dinner functions/special occasions
• Customer service and liaising with chef's and restaurant manager
• Tending to tables and taking drink and food orders

Domestic Assistant/Mess Hand - R.A.F seargant's Mess (ISS) - Brize Norton, Oxfordshire

(2011-07 - 2012-03)

• Bathrooms shower room and personnel room
• F.O.H cleaning room blocks, laundry collecting
• Mess hand - Preparing dining room for food service
• Decorating function rooms

Chamber Lady - The Bull Hotel - Burford, Oxfordshire

(2011-04 - 2011-05)

• Ensuring the guest rooms and reception areas are clean and presentable
• Helping in the kitchen if they are short staffed
• Assisting with light bar work

Sports Coach - Premier Sports group Ltd - Oxford

(2010-10 - 2010-12)

• Teach year 7's the importance of exercise and balanced diet
• Plan P.E and fun hour sessions for primary school children (yr5 – 7)
• Complete written log for after school activities and close down sessions

Domestic Assistant - MHA Care Group - Carterton, Oxfordshire

(2010-05 - 2010-10)

• Cleaning of all areas within the home, including resident rooms and personal property
• Assisting kitchen staff with food preparation, serving and dining room tasks
• Support care staff in assisting individuals with personal care tasks as required

BTEC - Sports Science - Abingdon & Witney College Abingdon Campus (2008-09 - 2009-07)

GCSEs - Maths, English, Physics, Chemistry, Geography, History, Art and Physical Education - Burford School and Comprehensive College (2006-09 - 2008-07)