Joy Muthoni

Results-driven professional with strong communication, relationship-building and customer engagement skills developed through nursing, outpatient care and community outreach. Experienced in conducting assessments, maintaining accurate records, educating clients, and collaborating with multidisciplinary teams. Adept at phone and face-to-face communication, Microsoft Office, data entry, and building trust with diverse stakeholders.

Fast learner seeking to contribute as a Sales Development Representative through proactive prospecting, lead qualification, CRM accuracy, and appointment setting.

BSN Nurse Intern (Volunteer) at Equity Afya Ngong

• Communicated with patients professionally and built rapport with diverse clients.
• Maintained accurate documentation and data entry, ensuring attention to detail.
• Educated patients and responded to questions clearly and confidently.
• Worked in a fast-paced environment while prioritizing multiple responsibilities.
• Collaborated with multidisciplinary teams to achieve service delivery goals.

Bachelor of Science in Nursing – Amref International University (2026-07)

KCSE – Mt Laverna Girls Secondary School (2018)