Joyce Adjei

Dedicated and compassionate Healthcare Assistant with experience providing person-centred care in residential and clinical settings. Skilled in supporting elderly and vulnerable individuals with daily living activities, promoting independence, and maintaining high standards of safety, dignity, and infection control. Strong team player with proven leadership experience in healthcare-related environments.

Healthcare Assistant - Lea Grange Care Home - Harpenden, Hertfordshire

(2024-08)

• Delivered person-centred support, including personal care, mobility assistance, and daily living tasks.
• Promoted dignity, independence, and emotional well-being for residents.
• Supported care planning, documentation, and progress monitoring.
• Ensured adherence to infection control, safeguarding, and health & safety standards.
• Assisted during mealtimes and maintained high hygiene and housekeeping standards.
• Collaborated with nurses and the multidisciplinary team to ensure continuity of care.

Team Leader (Cleaning Services) - CS 3 Counties Cleaning - Fernville Surgery, Hemel Hempstead

(2024-04 - 2024-07)

• Supervised and coordinated daily cleaning operations within a GP surgery environment.
• Led and supported a team of cleaners, ensuring tasks were completed to a high standard.
• Maintained strict infection control, hygiene, and health & safety standards in line with clinical requirements.
• Allocated tasks, monitored performance, and provided on-the-job guidance to staff.
• Liaised with site management to ensure cleaning schedules met operational needs.
• Ensured safe handling and correct use of cleaning equipment and materials.

Healthcare Assistant (Queensway House) - NS Staff Agency - Uxbridge

(2023-11 - 2024-03)

• Provided personal care including feeding, bathing, and dressing.
• Assisted with mobility, recreational activities, and emotional support.
• Escorted patients safely for tests and procedures.
• Monitored vital signs accurately and maintained patient confidentiality.
• Supported clinical staff with basic procedures and adhered to safety protocols.

National Service Personnel - Ghana Revenue Authority (Policy & Program) - Accra, Ghana

(2022-11 - 2023-09)

• Answered calls, handled inquiries, and managed email communication.
• Assisted with scheduling, calendar management, and meeting coordination.
• Prepared reports, memos, and documentation while maintaining organised filing systems.
• Supported data entry and general office administration tasks.
• Delivered excellent customer service and assisted visitors professionally.

NVQ Level 3 - Health and Social Care

Care Certificate - Adult Health Care

Diploma - International Freight Forwarding - Ghana Institute of Freight Forwarders

Senior High School Certificate - Nungua Senior High School