Juleka Begum

I am a dedicated and highly motivated individual with a strong academic background in Business and Human Resources, holding a bachelor's degree from Coventry University. I am seeking a challenging role to apply my comprehensive education and skills in a positive workplace environment.

Retail Assistant - Primark Birmingham High Street - Birmingham

(2019-03)

• Customer Service: Engaged in diverse customer interactions, addressing their needs.
• Effective Communication: Demonstrated strong communication skills by explaining products, handling complaints, and assisting colleagues.
• Team Collaboration: Worked as a team with colleagues and management on various projects.
• Problem-Solving: Developed problem-solving skills through handling challenges, such as difficult situations.
• Adaptability: Thrived in fast-paced environments, showcasing adaptability for evolving business demands.

Work experience - Sandwell General Hospital

(2016-09 - 2016-09)

• Customer service: Responsibilities included collecting, shelving, and providing the correct medical files to the staff when required.
• Reception duties: Worked in the reception department providing customer service to patients and staff, which included guiding them to the appropriate departments within the hospital.

Bachelor of Business and HR in Human Resources - Human Resources - Coventry University (2019-09 - 2023-09)

A levels/BTEC - Holly Lodge Sixth Form (2017-09 - 2019-06)

GCSE - Holly Lodge High School (2012-09 - 2017-06)