Julia Atlasik

Organised, detail-oriented and versatile individual with broad experience in digital media. Adept at supporting swift resolution of issues in high-pressure environments while upholding high standards of communication. Comfortable working independently or within a team, with a commitment to continuous learning and development.

Site Reliability Operator - Warner Bros. Discovery

(2024-01 - 2025-09)

• Supporting HBO MAX and Discovery+ platforms during major global events like the Paris 2024 Olympic Games and premier sports leagues (e.g., Premier League, Champions League).
• Monitoring live sports streams, identifying issues, and escalating them to engineering teams for swift resolution.
• Testing HBO MAX and Discovery+ apps across multiple devices to ensure optimal performance and customer experience.
• Managing front-end issues, including troubleshooting video discrepancies, missing titles, and incorrect metadata.
• Collaborating in Zoom Bridge calls to report and resolve technical issues while maintaining communication with key stakeholders.
• Conducting post-incident analysis and documenting resolutions to ensure timely feedback and improve processes.

Production Assistant, International Team - Viaplay

(2022-07 - 2023-07)

• Organised, ingested, and managed assets to ensure that all video and audio materials met production standards.
• Edited and formatted multimedia content using Adobe Premiere Pro, ensuring that captions, subtitles, and graphics were correctly integrated.
• Assisted in content quality checking and distribution for various platforms, including TV and marketing departments.
• Coordinated the translation and quality-checking of scripts for the Polish market.
• Supported multiple projects simultaneously under tight deadlines, ensuring timely deliveries.

Consultant Supervisor/Digital Marketing Coordinator - Edu4U

(2021-02 - 2021-07)

• Managed client relationships, ensuring clear communication between applicants and the university's team.
• Handled digital marketing tasks, including designing and creating engaging social media content across various platforms (Facebook, LinkedIn, Instagram).
• Oversaw the translation and quality control of website content from Polish to English and vice versa, maintaining up-to-date, clear, and readable information.
• Monitored and improved internal workflow processes, proposing solutions for efficiency.

Master of Science - Marketing Management - De Montfort University (2020-09 - 2021-09)

Bachelor of Science - Media Production - De Montfort University (2017-10 - 2020-05)