Pawnbroking Appraiser - PRESTIGE PAWNBROKERS - Guildford, UK
(2025-01)
- Appraising jewellery, watches, handbags, artwork, cars, numberplates and other valuables and antique items
- Gemstone identification, appraisal of individual larger diamonds
- Knowledge of luxury brands in jewellery, watches and handbags
- Confident negotiation with customers to buy in at best price whilst maintaining empathic and sensitive communication to manage expectations
- Staying ahead of market trends in terms of precious metals market and trends
- Explanation of metal and gemstone market to customers
- Explanation of the difference between insurance valuations and valuations for purchase to customers
- Testing precious metals using acids and XRF machine
- Explanation and delivery of pawnbroking loan agreements
- Sales of luxury pre-owned items
Director - JOOPY GEMS - Southsea, UK
(2010-01)
Set up and operation of online business supplying precious and semi-precious stones worldwide, with responsibility for all aspects of the business
- Purchase of all gemstones across a wide range of different varieties
- Designing and ordering all custom cuts to maintain retail stock range
- Building & maintaining relationships with customers and suppliers; liaising with individual customers to supply bespoke needs
- Design, specification, project management and delivery of custom wholesale gemstone contracts, bringing them in on time and to budget
- Sourcing of high value fine stones and diamonds for individual customers, balancing ideals with budgets
- Negotiating with suppliers
- Designing, building and maintaining websites
- Design & production of marketing materials; newsletters, promotions, blog posts, social media
- Sales forecasting, budgeting & purchasing
Occupational Psychologist, Research & Development - OPP Ltd, Oxford - Oxford, UK
(2004-01 - 2009-12)
- Managing the translation of the 16PF personality questionnaire into a number of different languages including sampling, norm development and factor analysis
- Project manager of a new and comprehensive personality report for the16PF for a commercial audience, including report design and authoring the statement library; writing the supporting manual
- Writing white papers for internal and external use
- Participation in internal presentations and conference proposals
- Internal consultancy & networking providing adhoc research data and analysis to the rest of the company
Human Scientist, C2 - BRITISH ARMY – Army Personnel Strategy - Upavon, Wiltshire, UK
(2003-01 - 2004-12)
- Manager of the FutureWatch project, identifying military and social pressures likely to affect the manning of the army 20 years ahead
- Manager of project to assess benefits package for soldiers on tours of duty
- Developing and delivering training for ab initio helicopter pilots on the cognitive aspects of flying
- Assisting with the British Army suicides investigation
- Assisting with Special Forces recruitment
Project Manager & Team Leader, Business Research - EDGECUMBE CONSULTING GROUP Ltd - Bristol, UK
(2000-01 - 2003-12)
- Technical and client relationship management of employee opinion surveys for major clients including British Airways, Credit Suisse FirstBoston, Mandarin Oriental Hotel Group
- Questionnaire design – surveys and 360 degree feedback measures
- Quantitative & qualitative data analysis and interpretation of survey results including feedback to customer both in person and written
Consultant – Talent Assessment & Selection - EDGECUMBE CONSULTING GROUP Ltd - Bristol, UK
(2000-01 - 2003-12)
- Holistic career development counselling for junior doctors
- Designing and delivering NEO-PI training course
- Conducting audit of graduate recruitment programme at Centrica Plc
- Development centre assessment
- Conducting individual psychological assessments, using in depth interviews and psychometrics, and providing verbal and written feedback
