Julia Kosien

I am a Business Entrepreneurship and Innovation graduate with a passion for driving business growth and improving operational efficiency. With a strong foundation in business strategy and a practical, hands-on approach, I have developed key skills in collaboration, problem-solving, and adapting to fast-paced environments. My professional experience has enhanced my ability to communicate effectively, manage challenges, and work seamlessly across teams to achieve shared objectives.

I am motivated to leverage my skills and knowledge to contribute to business development, optimise processes, and help companies increase profitability. Always eager to learn and grow, I am excited about the opportunity to bring value to organisations through creative solutions and a strong focus on results.

I have over two years of experience at IKEA, where I have honed my skills in customer service, sales support, and operational efficiency. I excel at assisting customers with tailored solutions, managing inventory, and creating visually appealing displays to enhance the shopping experience. Working closely with my team, I have contributed to achieving sales targets and resolving customer issues with professionalism.

My experience spans cross-departmental operations, including online order fulfillment, checkout processes, and product recovery. I am committed to continuous learning and identifying opportunities to improve workflows, ensuring a seamless and efficient experience for both customers and colleagues.

I hold a BA (Hons) in Business Entrepreneurship and Innovation from the University of Greenwich, where I specialized in business operations and strategy. My degree provided me with a strong foundation in entrepreneurial principles, strategic planning, and operational management. Graduating in June 2024, I developed analytical and problem-solving skills that align with my professional experience and support my aspirations in business development and innovation.