Julia Stockdale

For the last 16 years I have been working as a Market Research Interviewer. I have excellent people skills as I deal with the public on a day to day basis cold calling and inviting them to give their opinions on various subjects. I am computer literate and am professional and effective at talking to clients over the phone. I have in the past worked in an office based situation as a receptionist/telephonist, copy typist and administrator.

Market Research Interviewer - Ipsos-mori - Newcastle upon Tyne

(1995-01)

• Cold calling on members of the public inviting them to give their opinions on various subjects and recording this information on tablets and laptops.
• Organising my time effectively to reach certain targets and quotas.
• Liasoning information and results to my Regional Supervisor.
• Updating and downloading work to meet certain deadlines.
• Always presenting a professional and friendly impression of the Company while engaging with the public.

Sales Promoter - Kay's catalogue - Newcastle upon Tyne

(2010-06 - 2011-04)

• Cold calling on the public promoting seasonal catalogues and taking orders, achieving daily quotas and targets.
• Organising time effectively to maximise results in the field.
• Filling in daily reports and posting off orders.
• Presenting a professional and friendly impression to the firm while talking to the public.

Child Minder - Self Employed - Newcastle upon Tyne

(1988-01 - 1992-09)

• Looking after children aged 3 to 8 years old after school hours and children's school holidays.
• Liasoning with Parents on needs and requirements of the children and educational activities.
• Taking them and picking them up from school.

Telephonist/typist - Building Society - City Centre

(1984-01 - 1987-12)

• Answering the switchboard and copy typing for a Building Society in the City Centre.
• Re-directing calls to the appropriate departments.
• Typing out Mortgage awards and letters.
• Audio and Copy typing's.

NCFE Level 3 - Counselling Skills and Theory - Gosforth High School Adult Learning (2009-01 - 2009-12)

RSA Level 2 - Shorthand/typing - Newcastle College (1984-01 - 1984-12)

O-Levels/GCSEs - General Education - Westgate High School (1983-01 - 1983-12)