Julianne Cave

A dedicated and enthusiastic individual with a huge amount of work experience in retail and the care profession. Has excellent communication skills, as well as being a quick learner and team player. Can work as part of a team, as well as independently. Enjoys fresh challenges, as well as being self motivated. Fully committed to any task undertaken and extremely positive and friendly.

Activities Manager - Athena Healthcare - Southport, Merseyside

(2020-11)

• Produced weekly activity programme, communicating social schedule to all residents.
• Assisted residents with dementia to participate in activity sessions, reminiscence support and general support.
• Kept all activities documented to inform future planning.
• Worked as active team member to achieve highest standards of care.

Assistant manager - Age U.K - Formby, Merseyside

(2013-06 - 2020-11)

• Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
• Trained staff on best practices to achieve optimal productivity.
• Motivated management and staff teams to consistently deliver high quality, customer-focused service.
• Carefully managed and recorded cash and credit transactions, diminishing financial discrepancies.

Sales Assistant - Wilkinsons's Store - Liverpool, Merseyside

(2005-06 - 2013-06)

• Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
• Worked energetically to maintain efficient operations during peak trading hours.

Manager - Sinquanone within Lewis's Liverpool - Liverpool, Merseyside

(2000-01 - 2005-06)

• Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
• Maintained smooth-running business operations by delegating priorities to staff abilities.
• Led and managed administrative staff to maintain smooth daily operations.
• Planned and managed resources and budget to support and deliver objectives.

Assistant Manager - Benetton - Liverpool, Merseyside

(1998-02 - 2000-01)

• Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
• Trained staff on best practices to achieve optimal productivity.
• Motivated management and staff teams to consistently deliver high quality, customer-focused service.
• Carefully managed and recorded cash and credit transactions, diminishing financial discrepancies.

GCSEs - Bowring Park Comprehensive School (1990-09 - 1997-07)