Care home manager - Mariposa Care
(2024-09)
Managing a 45 bedded residential/EMI home. Increased occupancy from 33 to 45 by building good relationships with the community and key contacts. Reduced agency use to zero by recruiting key members of staff.
- Responsible for managing every aspect of the daily running of the 45 bedded residential/EMI home
- Complying with all CQC regulations and health and safety
- Adhering to and implementing policies and procedures
- Recruiting staff and carrying out investigations and disciplinary hearings
- Completing supervisions and appraisals
- Maintaining the highest standards of care
- Completing and implementing risk assessments
- Completing audits and implementing action plans
- Marketing the home
Registered Manager - Barchester care homes
(2024-02 - 2024-09)
Managing a 34 bedded residential/EMI and Nursing home. Increased occupancy by building a good reputation within the local community and with key contacts. Reduced nurse and care agency use to zero by recruiting nursing and care staff. Left as was head hunted with better prospects.
- Responsible for managing every aspect of the daily running of the 34 bedded residential/EMI and Nursing home
- Complying with all CQC regulations and health and safety
- Adhering to and implementing policies and procedures
- Recruiting staff and carrying out investigations and disciplinary hearings
- Completing supervisions and appraisals
- Maintaining the highest standards of care
- Completing and implementing risk assessments
- Completing audits and implementing action plans
- Marketing the home
Registered manager - Four seasons healthcare
(2023-04 - 2024-02)
Managing a 90 bedded residential/EMI and Nursing home. Increased occupancy and privately funded residents within the home. Left as Prestwick care bought out four seasons and they had just appeared on panorama and their standards did not align with mine.
- Responsible for managing every aspect of the daily running of the 90 bedded residential/EMI and Nursing home
- Complying with all CQC regulations and health and safety
- Adhering to and implementing policies and procedures
- Recruiting staff and carrying out investigations and disciplinary hearings
- Completing supervisions and appraisals
- Maintaining the highest standards of care
- Completing and implementing risk assessments
- Completing audits and implementing action plans
- Marketing the home
Registered Manager - Maria Mallaband
(2021-07 - 2023-04)
- Managed a 38 bedded nursing/residential care home
- Increased occupancy here and the home remained full with a waiting list
- Reduced agency nursing staff to zero
- Responsible for managing every aspect of the daily running of the 69 bedded residential/EMI home
- Complying with all CQC regulations and health and safety
- Adhering to and implementing policies and procedures
- Recruiting staff and carrying out investigations and disciplinary hearings
- Completing supervisions and appraisals
- Conducting investigations and disciplinary hearings
- Maintaining the highest standards of care
- Completing and implementing risk assessments
- Completing audits and implementing action plans
- Marketing the home
Registered Home Manager - HC-One - Jesmond, Newcastle
(2018-01 - 2021-07)
Began working at Needham care home for around 6 months increasing occupancy and privately funded residents before transferring to Fleming Court. Managed HC-One's Flagship home, a 69 bedded residential/EMI care home. Achieved full occupancy from less than half by building good relationships with the local community and key contacts. Left due to a family member becoming poorly and needing care.
- Responsible for managing every aspect of the daily running of the 69 bedded residential/EMI home
- On commencing, occupancy was less than half for privately funded residents only, achieved full occupancy
- Complying with all CQC regulations and health and safety
- Adhering to and implementing policies and procedures
- Recruiting staff and carrying out investigations and disciplinary hearings
- Completing supervisions and appraisals
- Conducting investigations and disciplinary hearings
- Maintaining the highest standards of care
- Completing and implementing risk assessments
- Completing audits and implementing action plans
- Marketing the home
Registered Home Manager - Wellburn Care
(2016-07 - 2018-12)
- Responsible for managing every aspect of the daily running of the 45 bedded residential/EMI home
- Increased the CQC rating from requires improvement to good
- Increased occupancy and the home remained full with a waiting list
- Complying with all CQC regulations and health and safety
- Adhering to and implementing policies and procedures
- Recruiting staff and carrying out investigations and disciplinary hearings
- Completing supervisions and appraisals
- Completing and implementing risk assessments
- Completing audits and implementing action plans
- Marketing the home and building good relationships with key contacts and the local community
Registered Home Manager - Executive Care
(2015-07 - 2016-07)
Managed by Orchard care. Managing a 48 bedded residential/EMI home. Increased occupancy and built relationships with the local community and key contacts. Left to progress in career and prospects.
- Responsible for managing every aspect of the daily running of the 48 bedded residential/EMI home
- Increasing occupancy and building relationships with the local community and key contacts
- Complying with all CQC regulations and health and safety
- Adhering to and implementing policies and procedures
- Recruiting staff and carrying out investigations and disciplinary hearings
- Completing supervisions and appraisals
- Completing and implementing risk assessments
- Completing audits and implementing action plans
- Marketing the home
Registered Manager - Housing and care 21
(2014-07 - 2015-07)
Managing a 48 apartment extra care supported living complex. Left as missed working in a care home and having the interaction with residents.
- Managing every aspect of the care provided for the residents in the 48 apartment extra care supported living complex
- Managing the daily running of the service and managing the staff delivering the care
- Complying with CQC regulations and health and safety
- Implementing and adhering to policies and procedures and risk assessments
- Carrying out investigations and disciplinary hearings
- Completing supervisions and appraisals and recruiting staff
- Completing audits and action plans
- Marketing the apartments
Care and services Manager - Convent of Mercy
(2012-10 - 2014-04)
Managing a 60 bedded convent which provided care for the elderly sisters within the convent. Was made redundant.
- Responsible for the running of the 60 bedded convent
- Managing the maintenance of the convent
- Managing the staff team throughout the convent
- Organising large events
- Ensured that the care provided met CQC requirements and that health and safety was maintained
- Implementing policies, procedures and risk assessments and completing audits
Home Manager - Orchard care homes
(2010-06 - 2012-10)
Managed a 76 bedded dual registered care home. Left to relocate to the North East.
- Managed the daily running of the 76 bedded dual registered care home
- Complying with CQC regulations and health and safety
- Implementing and adhering to policies and procedures
- Managing all staff completing supervisions and appraisals and investigations and disciplinary hearings
- Ensured that the best standards of care was provided
- Maintaining budgets and ordering all stock
- Completing audits and implementing action plans
Care assistant to Senior carer to Deputy Manager - Orchard care homes
(2006-06 - 2010-07)
Started as a care assistant and progressed to senior carer then to Deputy Manager before reaching the goal as a Home Manager. Worked on the floor attending to all personal care needs to administering medication whilst ensuring the best standards of care were met.
- Started with Orchard care homes as a care assistant and progressed to senior carer then to Deputy Manager
- Worked the floor attending to all personal care needs to administering medication
- Managed the home in the absence of the Manager
- Carried out staff supervisions, completed audits and managed the care staff
- Implementing care plans and completing reviews
Care assistant - Southern Cross
(2005-06 - 2006-06)
- Attending to the personal care of the residents as set out in the care plan
- Writing daily reports and reporting any concerns to the senior carer
Sewing machinist - Vernon carus
