Pharmacy Dispensing Assistant - Rowland's - Warrington, Cheshire
(2017-04)
- Maintained safe supplies of medicines by ordering, labelling, dispensing, endorsing and prescription collections.
- Ensured all prescribed products were picked and dispensed accurately for customers across Warrington.
- Ensured prescriptions were labelled and dispensed in a timely and accurate manner, complying with patient confidentially and data protection protocols.
- Ensured customers left feeling informed and confident about their healthcare needs.
- Maintained safely stored documentation filing systems, both electronically and on paper.
- Worked with internal departments including patient services, production unit and warehouse, ensuring patient's requirements regarding medication supplies.
- Worked collaboratively with dispensing teams, guaranteeing efficient and safe running of the dispensary.
- Processed credit and debit card payments and returned correct change for cash purchases.
- Managed inventories, rotated stock, removed expired or damaged products, and resolved discrepancies in drug counts.
- Received and verified incoming drug inventories and reported discrepancies to lead pharmacist.
- Maintained clean and organised pharmacy shelving and work areas.
- Assessed whether prescription charges should be paid, in line with guidelines.
- Compiled customer demographic, allergy and medical history background.
- Efficiently processed till transactions for new and refilled prescription orders.
- Created new customer profiles and updated changes such as demographics, allergies and new medication in pharmacy computer systems.
- Received, reviewed, dispensed and labelled over 40 prescriptions daily with expert accuracy.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Executed opening and closing duties.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Accurately selected, measured and combined prescription components to prepare custom orders.
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
- Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
- Entered patient and medication information into proscript to generate perscription labels.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Participated in inventory audits for prescription pharmaceutical and over-the-counter products.
Pharmacy Dispensing Assistant - Lloyd's pharmacy - Warrington, Cheshire
(2009-07 - 2017-02)
- Opened incoming supplies and stocked in correct locations.
- Communicated with insurance companies for billing purposes.
- Updated and submitted documentation for insurance, shop management and liability purposes.
- Restocked shelves and prepared expired drugs for return.
- Supported chemist in preparing 80 prescriptions daily.
- Entered current customer, payment and inventory information into system.
- Arranged visually-appealing displays of pharmacy goods according to merchandising planograms and end cap placement needs.
- Answered patient questions regarding medication.
- Met with customers and answered questions in friendly and knowledgeable way.
- Responded to telephone inquiries and provided information about order status, shop hours and pharmacy procedures.
- Maintained pharmacy counter and related areas in clean, neat and organised fashion.
- Helped pharmacy staff prepare medications and fill orders.
- Prepared medication labels with item name and quantity.
- Reviewed order information against computer database.
- Performed clerical functions, including filing, copying and faxing.
- Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
- Entered patient and medication information into compass to generate perscription labels.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Accurately selected, measured and combined prescription components to prepare custom orders.
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
- Executed opening and closing duties.
Care Assistant - HeatherCroft - Warrington, Cheshire
(2007-01 - 2009-11)
- Caring for the elderly.
- Maintained hygiene.
- Duty of care at meal times.
- Spent time with the elderly.
