Admin/Clerical
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I am a hard working, helpful and polite, honest, organised individual with excellent administrative skills, thorough knowledge of all Microsoft Office Programs, as well as proficiency in minute-taking, and extensive experience in liaising with stakeholders. I am an excellent time-keeper and am able to prioritise work that needs to be completed. I have good interpersonal skills and am able work independently in busy environments and also within a team setting.
I am reliable and dependable and often seek new responsibilities within my area of work and am always ready to learn new skills.
As an IDCR Team member, I monitor Graphnet dashboards, manage SSO and URL accounts, run daily strategic reports for Bolton and Wigan TPP sites, handle incidents and requests via the IDCR Mailbox and Service Now, coordinate with external partners like Graphnet and Docman, configure RBAC roles across clinical systems, set up EMIS X for care plans, create and maintain user accounts, participate in ongoing projects such as RBAC role implementation, change and disable passwords, troubleshoot issues, perform audits, train new team members, respond to users, and keep the password vault updated.
As a Programme Support Officer for Bolton CCG, I support various strategy groups, manage meeting logistics and documentation, maintain risk registers and project portfolios, distribute paperwork, assist project managers, liaise with stakeholders, follow Prince2 methodology, and implement process improvements. My role includes arranging meetings, supporting additional projects like BCR, collaborating on the Sharepoint Collaboration Hub, logging IT jobs, and helping with equipment orders. I also assist the IT Business Systems Manager on the Care Records project and have actively supported GP network migrations by providing IT support during transitions.
In previous roles, I managed NHS smartcards issuance and maintenance, coordinated ID verification and data protection compliance, and ensured staff had appropriate access levels. Additional experience includes handling office and financial duties (reporting, banking, reconciliations), supporting administrative tasks in education settings, processing college orders, balancing budgets, assisting account teams, managing fire inspection schedules, typing exams and correspondence, and maintaining accurate records and communications across diverse environments.
