Juliet Gyan

Friendly, organised and reliable Marketing & Media graduate with over three years of customer service experience gained through hospitality, retail and community settings. Experienced in supporting customers, handling enquiries, managing busy environments and working as part of a team. Alongside my customer service experience, I have developed strong administrative, organisational and communication skills through my university studies and my role at Ulysses Youth & Communities.

I am confident using Microsoft Office, Google Workspace and Adobe Creative Suite, and enjoy helping people while maintaining a professional and welcoming attitude. I am currently looking for a part-time administrative, reception or customer service role where I can continue developing my skills while studying for my Master's degree.

Creative Media Assistant at Ulysses Youth & Communities (2025 – Present)

• Supported community projects across Staffordshire.
• Assisted with administrative tasks and event organisation.
• Created digital content for social media and promotional campaigns.
• Communicated with staff, volunteers and members of the public.
• Helped organise community sessions and activities.
• Maintained professional communication with external partners.
• Assisted with photography, videography and graphic design for marketing materials.

Kitchen & Customer Service Assistant at Sodexo (2023 – Present)

• Delivered excellent customer service in a busy environment.
• Served customers quickly and professionally.
• Operated tills and handled cash payments.
• Prepared food following health and safety procedures.
• Worked effectively as part of a fast-paced team.
• Maintained high cleanliness standards.
• Supported colleagues during busy periods.

Hospitality Assistant at Michael Wisher (2023 – 2023)

• Assisted customers during conferences and events.
• Served food and drinks professionally.
• Set up and cleared event spaces.
• Worked under pressure while maintaining excellent customer service.

Production Operative & Retail Assistant at Riverside Bakery (2022 – 2023)

• Worked as part of a production team.
• Carried out quality checks.
• Served customers within the bakery.
• Operated tills.
• Maintained excellent hygiene standards.
• Worked accurately to deadlines.

BSc (Hons) in Marketing & Media – Keele University A Levels in Media Studies, Psychology, Spanish, Economics – High Pavement Sixth Form

GCSEs in English, Mathematics, Science, Media Studies, Spanish, Italian – Nottingham Academy