Industrial Training - Taj Exotica Goa - Goa, India
(2011-10-05 - 2012-02-27)
Industrial Training in all Departments.
Vocational Training - White Sands Zuri - India
(2010-12-22 - 2011-01-05)
Vocational training in the Food and beverage service.
Trainee in Guest Relations Department - Holiday Inn - Goa, India
Outdoor Catering at Holiday Inn - Goa as a Trainee in Guest Relations Department.
Sales Tele-Executive - Incredible Indian Escapes (Karma Royal Resorts)
(2014-01 - 2015-12)
- Promoting customers interest in the service and product offered by the company.
- Making outbound calls to the customers and selling holiday packages over the phone.
- Answer inbound calls and assist customers having specific inquiries and accomplishing required targets every month to hit budget of the company.
Project Planning Co-Ordinator - GULF GLASS INDUSTRY (GGI) - United Arab Emirates
(2015-01-15 - 2017-09-30)
- Communicating with the customers with regards to their project queries such as providing them delivery status and follow ups.
- Maintaining order status of each project so that to know how much Glass as been completed and delivered to the client, and how much is balance to complete the Job.
- Optimization each Job Order received by to Client to find out the wastage of the glass, so that Job order is released to Production.
- Department for final cutting of the glass. If the job order is giving the high wastage, then the allowed rate then to inform the client.
- Preparing Performa Invoices and Quotations as per the client's requirement once Project has been signed.
- Ordering of Glass for each project as per the total requirement of the Project.
- Maintaining project files, KPI's, Confirmed Project List as per each month.
Tele-sales executive - Cake Studio - Wembley, London, UK
(2018-02-01 - 2018-09-08)
- Handling customer phone calls regarding the ordering of cakes, upwelling the products and upgrading of the cakes.
- Handling wedding customers and planning out their wedding cake as per their requirements such has different types of flavours, quantity to serve people and the decoration so that the cake looks presentable.
- Helping dispatch team by checking the cakes once they are ready to be dispatched, by checking the cake are as per customers needs such as flavours, shapes sizes and most importantly the massage required of the cake.
Supervisor - Wok N Roe - Wembley, London, UK
(2018-09-08)
- Covering Barista Duties
- Handling customer payments both by cash and card.
- Managing over all ordering and storing of stock.
- Serving walk-in customers, deliveroo and uber.
- Looking over all cleanliness of the restaurant.
