SME IT Consultant & Workspace Administrator at JustWorks Systems Limited (2013-01 – Present)
- Google Workspace Architecture: Architected, deployed, and supported custom Google Workspace environments for diverse small business clients, migrating legacy setups to the cloud to drive modern collaboration.
- Security & Compliance: Implemented rigorous endpoint security by managing and securing BYOD profiles and local PCs; configured advanced mail authentication protocols (DMARC, SPF) to prevent phishing and spoofing.
- Infrastructure & Continuity: Designed and installed local area networks (LANs), managed wireless setups, and engineered secure remote access solutions that enabled seamless work-from-home operations.
- SLA & Support Delivery: Served as the primary technical point of contact, resolving infrastructure and cloud workspace anomalies swiftly to guarantee maximum system uptime and business continuity.
Technical Director & Company Secretary at Shepherds Purse Cheeses Limited (2004-03 – 2011-11)
- IT Governance & Strategy: Held a strategic board-level role directing the company's IT and Telecoms roadmap to directly support business growth and scale production capabilities.
- Operations & Compliance: Oversaw EDI systems integration for streamlined B2B ordering while successfully executing all legal, regulatory, and fiscal mandates required of a Company Secretary.
Sales & Marketing Director at Shepherds Purse Cheeses Limited (1998-05 – 2004-03)
- Commercial Growth: Spearheaded a massive commercial scale-up, increasing annual revenue from £225k to £695k while maintaining an exceptional 67% Gross Margin.
- Infrastructure Support: Managed the internal IT and Telecoms infrastructure explicitly to optimize sales pipeline workflows, client communication, and staff productivity.
- Product Compliance: Contributed to product technical compliance frameworks, team member development initiatives, and new product development (NPD) pipelines.
General Manager at Shepherds Purse Speciality Cheeses (1996-05 – 1998-05)
- Operations Management: Directed day-to-day operations of the food production facility, including demand planning, inventory control, and workforce management.
- Financial Controls: Modernized the company's financial operations by implementing comprehensive costing systems and introducing Sage Line 50 accounting software.