Interim Home Manager - Aurem Care
(2025-01 - 2025-12)
- Nursing, Residential, Dementia
Interim Care Home Manager - Forest Care Village
(2025-01 - 2025-12)
- 178 Beds Care Home
- Brain Injury, Nursing, Residential, Dementia
Interim Care Home Manager - Autumn Lodge Care Home
(2024-01 - 2024-12)
Interim Manager - Cambian Group
(2024-01 - 2024-12)
- Young Adults & Special Education/ LD
- Ofsted & CQC
Interim General Manager - Formby Care Home
(2023-01 - 2024-12)
- Residential/Nursing/Dementia/EMI/LD
- Overall running of home
- Implemented programs and developed action plans for a good standing operation
- Improved occupancy : Private / Local Authority
Interim Crisis Nursing Home Manager - Sanderstead Care Center
(2022-01 - 2023-12)
- Turn Around Project / Crisis Manager
- Inadequate -Good
- Carried out a CQC compliance assessment and developed an IAP
- Budgets/Staffing/Compliance
Area Manager – Care Homes & Retirement Villages - Paramount Healthcare/ CCG
(2019-01 - 2022-12)
- Responsible for overall performance of nine communities
- P&L's, Quality Assurance, Compliance, Human Resources
- Recruited and supported General Managers within territory
- 800+ beds, annual turnover of £50M and EBITDA responsibility of circa £25M
- Visited communities to ensure community staff, budget, marketing plan, compliance, action plans and clinical issues are reviewed and are within company guidelines
General Manager – Care Home - Care Collections – Portsmouth - Portsmouth
- 80 Bed Residential, Nursing, Dementia, Respite, Day Care
- Budgets, P&L's, Marketing, Compliance, Day to day operations
- Responsible for all facets of community's operation
- Responsible for marketing the start up community, along with hiring key & line staff
- Ensured highest quality of care to the residents
European Director of Operations - Physician Research Institute Pharmaceuticals & CRO - London / Romania
(2015-01 - 2017-12)
- Developed & opened 3 new offices/locations in Europe
- Responsibilities included marketing, sales, auditing & reviewing, monitoring clinical trials
- Organized & hosted marketing events alongside with informational / educational sessions
- Design, implement, and manage sales forecasting, planning, and budgeting processes
- Created budgets, P&L, diverse reports for Board of Directors
- Frequent tels between locations and global partners
- Marketing & Sales Director responsible for 50+ sales representatives
Executive Director - Continuing Care Retirement Community - Sun Senior Living : C.C.R.C. - Texas, USA
(2012-01 - 2015-12)
- Commissioned Community
- G.M.- 278 Units brand new-start-up Assisted Living, Independent Living, Memory Care Community
- Responsible for marketing the start up community, along with hiring key & line staff
- Reached census of 100% within the first 12 months of operations
- Established and managed a team of 110+ outstanding employees
- Solid knowledge and background in financial management, budgets and financial reports
- Developed community's budget, profit and loss statements and variance reports
- ADO 20% with occupancy above 99% for six quarters creating an increased annual revenue of 12.5 mil
- Achieved census of 100% and created a waiting list
- Repositioned community as censusleader in demographic area, averaging 99%
- Increased personal care and med management revenue to 110K and NOI from 30% to 36% mo
Director of Operations - Horizon Senior Living: Assisted Living & Dementia Communities - California, Nevada
(2005-01 - 2012-12)
- Responsible for ongoing monitoring of 9 communities ; 1000+beds
- Ensured that community/regional/portfolio sales and occupancy targets are met and exceeded
- Commissioned/Start-Up 2 communities
- Ensure the highest quality of care is available for our residents
- Developed the Community's Operating Budget & Profit and Loss Statements
- Reduced operating cost, while increasing revenue and NOI
- Assisted and supported Executive Directors within territory
Regional Sales & Marketing Director- Eastern Region - Back To Health Medical Centers - Florida, USA
(1999-01 - 2005-12)
- Opened 4 brand new locations within the South Eastern USA Territory
- Developed new relationships and built a profitable network
- Introduced and marketed top-notch spinal surgery equipment and medication
- Created and implemented new contracts, policies and budgets
- Established new relationships & contracts with clients from around the world
- Frequent travel domestic and international
- Managed P&L for national & international services, attaining 75% Gross Margin
- Led a marketing & sales team of 24 employees
- Total Controllable Yearly Budget over $50 million
- Increased high value customer average revenue 69%. Grew revenue 125%
