Jutta Hearne

Support Worker for Housing

Talent

MineheadMember since July 5, 2026

Excellent time keepingAbility to work in a team and aloneAttention to detailMultitasking abilityAbility to work in fast paced environmentInnovative and creativeAbility to prioritise tasksDeadline focusedEvent managementKeyholder dutiesIT and Digital skillsMicrosoft OfficeAbility to learn new processes quicklyExcellent communications skillsPeople skillsHealth & Safety AwareListening skillsQuality orientatedDetermined/highly motivatedOrganisedSelf-motivated and positiveFriendly and approachablePractical & MethodicalProblem solving abilityTime managementSupportive team playerAnalytical

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Excellent time keepingAbility to work in a team and aloneAttention to detailMultitasking abilityAbility to work in fast paced environment

About

A focused, multi-skilled individual that has a positive can-do attitude and copes well under pressure. In previous positions has dealt with a large variety of different tasks, all of which were performed to a high standard in busy workplace settings. Possessing a good sense of humour and pleasant manner, with excellent interpersonal skills, a good record of loyalty and an efficient timekeeper.

A quick learner with new processes. Self-motivated and able to work on own initiative. Now looking for a new and challenging position, one which will make best use of existing skills and experience whilst also furthering personal and professional development.

Experience

Support Worker for Housing - YMCA - Minehead

(2024-04)

Altogether responsible for 18 rooms/flats for young people and adults over 25 years. In a team these clients receive support on a daily basis with the goal to be able to move-on into independent living.

Working according to policies and guidelines.
Responsible for daily logs and handovers including risk assessments and risk management plans, focussing on what is needed for each individual according to their care plan.
Organising support sessions with clients with the focus on moving into independent living.
Establishing contact with various agencies, for example with work coaches and charities.
Working together with West Somerset Council and Magna Housing.
Working together with Leaving Care Workers, doctors and mental health professionals.
Supporting clients; gaining life skills and helping them to work towards future goals.
Organising activities for vulnerable residents with difficult backgrounds, whilst encouraging engagement and positive outcomes.
Working 1:1 and in groups to offer support, advice and guidance and working on positive trusting relationships using a trauma-informed approach.

Support Worker - Phoenix Learning and Care - Tiverton

(2022-02 - 2023-10)

Support Worker - Keys Group - Taunton

(2019-11 - 2021-11)

Residential Care home for Children. Maintaining a high quality of care and support which meets the physical, emotional, intellectual, social, and cultural needs of children and young people.

Working according to guidelines and relevant legislation.
Responsible for conducting risk assessments and completing incident logs.
Organising and planning a variety of activities.
Providing a caring, supportive, and nurturing environment where children/young people could feel safe.
Speaking to families and social workers.
Establishing positive relationships children in residential care and helping with life skills.
Ensuring that each young person's care plan was followed and amended and appropriate to reflect their needs.
Attending to practical matters in relation to childcare - cooking, cleaning and general maintenance around the home.
Ensuring that care plans were up to date.
Providing a positive role model and offering advice, guidance, and assistance.
Supporting young people on a 1:1 basis with a trauma informed approach.

Teacher/Primary Assistant - Day Care Centre Reutlingen - Reutlingen, Germany

(2013 - 2017)

Responsible for assisting in the educational and social development of pupils.