Juvenalia Nyathi

Experienced Adult Social Care professional with a strong track record of delivering strengths-based, outcome-focused interventions within community settings. Demonstrates sound knowledge of statutory duties under the Care Act 2014, including wellbeing principles, prevention, proportionality, and eligibility determination. Skilled in holistic assessment, enablement, safeguarding enquiries, risk management, and collaborative multidisciplinary work.

Combines frontline practice with strategic leadership experience to ensure safe, effective, and person-centered service delivery aligned to local authority standards and CQC regulatory requirements.

Secondment to Care Manager at Destiny Integrated Care (2026-02 – 2026-06)

• Undertake and oversee holistic, strengths-based assessments considering physical, emotional, social, and environmental factors.
• Apply Care Act eligibility criteria to determine outcomes and proportionate support planning.
• Develop person-centred care and support plans that maximise independence and reduce reliance on long-term services.
• Conduct mental capacity assessments and ensure decisions reflect best interest principles where required.
• Lead risk assessments balancing duty of care with positive risk enablement.
• Chair and contribute to multidisciplinary reviews with social workers, district nurses, OTs, and families.
• Monitor service quality through audits, spot checks, and review of care documentation.
• Supervise staff, conduct appraisals, and embed safeguarding and quality standards in practice.

Care & Support Worker at Destiny Integrated Care Ltd (2024-04 – Present)

To provide high-quality, person-centred care and support to vulnerable individuals in the community in accordance with their care plans, promoting independence, dignity, choice and wellbeing.

• Reablement and promoting independence
• Supporting to schedule & attend appointments and MDT meetings and ward rounds
• Assist with mobility and moving & handling.
• Support nutrition, hydration through safe meal preparation meals maintaining food hygiene and monitor and report changes.
• Administer/prompt medication and record accurately.
• Provide emotional support and community access.
• Carry out environmental cleaning, shopping and laundry.
• Follow health & safety, safeguarding, infection control and lone working policies.
• Report hazards and incidents and use PPE appropriately.
• Maintain accurate records and attend mandatory training.
• Communicate effectively and work collaboratively with team members.

Community Carer at Kingdom Health Care Ltd (2023-02 – 2024-03)

• Delivered reablement-focused support to adults following hospital discharge.
• Promoted independence in activities of daily living through graded support and encouragement.
• Administered medication safely and maintained accurate MAR documentation.
• Identified safeguarding concerns and escalated appropriately in line with policy.
• Maintained detailed and timely care records to support review and outcome monitoring.
• Supported individuals with mobility needs using safe manual handling techniques.

Senior Leadership & Operational Management Experience at Econet Wireless & Affiliates

Have held senior operational roles including Business Segment Manager, IT Business Analyst, Mobile & Content Manager, and Call Centre Manager in Mobile Telecommunications and Digital Media. Led multidisciplinary teams, managed performance frameworks, delivered strategic growth initiatives, and strengthened stakeholder partnerships. Developed strong analytical, governance, budget management, and service improvement skills directly transferable across industries.

Level 5 Advanced Diploma in Health & Social Care Management – Severn Business School (2025 – 2026-05)

Project Management Professional (PMP) in Project Management – Project Management Institute (2022 – 2023)

Master of Business Administration in Business Administration – University of Gloucestershire (2012 – 2016)

Bachelor of Business Studies in Business Studies – Institute of Marketing Management, South Africa

Graduate Diploma in Marketing – Institute of Marketing Management, South Africa