Jyoti Kaur Landa

A confident and customer-focused Beauty Specialist with hands-on experience in professional makeup application, expert shade matching, and fragrance consultation. Currently working at Boots, I have developed strong product knowledge across cosmetics and fragrance ranges, delivering personalised recommendations to meet individual customer needs. I have also gained valuable experience working closely with fragrance brands, including supporting and representing Dior Fragrances, which has strengthened my confidence in fragrance consultation, scent profiling, and luxury customer service.

I am highly motivated, approachable, and skilled in building rapport, with a proven ability to provide exceptional customer service in fast-paced retail environments. Alongside my academic studies, I demonstrate professionalism, organisation, and a strong commitment to continuous development within the beauty and retail industry.

Beauty Specialist - Boots

• Deliver personalised makeup consultations, including expert shade matching for foundations, concealers, and powders across a wide range of skin tones and types
• Provide professional advice on makeup products, skincare routines and fragrance selection tailored to customer preferences and needs
• Demonstrate strong fragrance knowledge, supporting customers in selecting scents based on notes, longevity, and occasion
• Apply makeup testers hygienically while following company health, safety and hygiene standards
• Build strong rapport with customers to enhance their in-store experience and encourage repeat business
• Confidently promote new product launches and recommend complementary products
• Maintain high visual merchandising standards
• Use till systems efficiently to process transactions and manage stock

Waitress - Pub Work

(2024-05 - 2024-09)

• Delivered high-quality customer service in a fast-paced environment

Retail Assistant - One Stop

(2023-08 - 2023-10)

• Assisted customers, handled transactions and restocked inventory

Retail Assistant - Superdrug

(2023-04 - 2023-06)

• Advised customers on health and beauty products

Waitress - Nando's

(2022-09 - 2022-12)

• Provided attentive table service in a busy environment

Waitress & Receptionist - Ashlea Pools

(2021-11 - 2022-04)

• Managed bookings, greeted guests and handled enquiries

Front of House - The Feathers Hotel

(2021-03 - 2021-09)

• Managed reservations and customer enquiries

Sports Teaching Assistant - Bedstone College

• Supported lesson delivery and student engagement

Sports Teaching & Coaching - Sports Coaching

(2019 - 2022)

• Assisted with netball coaching and led warm-ups and cool-downs

Sports Laboratory Technician Placement - Sports Laboratory

(2025-03)

• Supported laboratory teaching and research sessions

BSc - Sports & Exercise Science - University of Wolverhampton

A-Levels

GCSEs