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Dynamic and multilingual professional with a robust academic background in International Finance, combined with extensive experience in customer service, sales, and research. Proficient in economic analysis, quantitative research, and sales strategies with a proven track record of delivering exceptional results. Dedicated to personal and professional growth, fostering a collaborative environment, and contributing positively to team culture.
Strong communicator with exemplary self – discipline, professionalism, and a proactive approach to problem solving.
I am a dynamic and multilingual professional with a strong academic foundation in International Finance and a diverse customer service, sales, and research background.
Cuba in Aberdeen, he excelled as a Bar Staff and Customer Service Advisor, achieving 85% customer satisfaction, reducing inventory costs by 15%, and enhancing operational efficiency by 20%.
Snacks in Mumbai, he implemented eco-friendly packaging, reduced employee turnover by 10% through quarterly one-on-one meetings, and optimized inventory management, decreasing wastage by 7%.
His role as a Researcher at the University of Mumbai involved analyzing Basel II's impact on the Indian banking sector, identifying increased regulatory costs and improved risk management practices. He also provided strategic recommendations for regulatory compliance improvements. As a Sales and Marketing Intern at My Captain in Bengaluru, he increased customer satisfaction by 20% and boosted retention by 10% through targeted product offerings and CRM process improvements.
Jyotirmay's experience is further enriched by his leadership roles in the Rotaract Club, active participation in Model United Nations, and his position as Sports Editor for the student newspaper. His technical skills include financial analysis, CRM, inventory management, and proficiency in MS Office Suite.
Recently graduated with Merit in MSc International Finance and Political Relations
