Jziah Shea

Having worked previously within catering and retail, I understand how to take instructions; following specific procedures and putting others first, so I am now ready to take direction within a positive environment where I can continue to contribute and develop my career whilst gaining more appropriate skills for my journey within customer focused positions.

Retail catering operator - Crystal Palace Football Club - London

(2026-04)

• Welcoming fans with open arms, taking orders and processing payments via POS devices ensuring fans have a great matchday
• Replenishing counters and managing easy stock rotation during busy matchday rushes
• Preparing concession stands, bars, and fridges before gates open
• Setting up bars and counters with sufficient food and drink supplies

General Counsellor - Camp America - New York, NY

(2024-06 - 2024-09)

• Assisting colleagues in keeping kids in a straight line at all times while attending workshops/activities etc.
• Ensuring the facilities such as the bathroom, cubicles and showers were clean after every use and also cleaning the cabins daily to avoid any accidents involving the kids
• Encouraging them to take part in various activities such as: Treasure hunts, Sports day, dance class

Retail/Stockroom Assistant - TK Maxx - London

(2023-09 - 2024-01)

• Cleaning & organising the stock room on a weekly basis, managing stock transfers including packing & receiving
• Run weekly replenishment checks to ensure all lines are displayed on the selling floor and correct aisles
• Managing faulty products in line with the company's sustainability mission

Childminder - Private Household - North London, Greater London

(2021-04 - 2023-12)

• Providing assistance in taking them to designated places to participate in extra recreational activities
• Caring for 2 children aged 7 & 10 safely transporting them before and after to school (part time hours)

Warehouse Operative - Sainsbury's - Muswell Hill

(2021-03 - 2022-01)

• Load/ unload trucks lifting and stacking cages to meet daily targets for online delivery at allotted times
• Worked as a team & lone working, picking food products to manually prepare orders & repacking shelves in store
• Paid attention to detail, being accurate & focused on each order working under pressure in the busy periods

Volunteer Barista Creekside Foyer Cafe - DePaul - London, Greater London

(2020-01 - 2020-03)

• In a training and social enterprise café serving as a barista on an ad hoc basis
• Assisting guests with service of cakes and sandwiches
• Serve customers efficiently with food and drink orders and take payments
• Knowledgeable of the health & safety regulations
• The flexibility to choose the shifts I wish to work due to study commitments

Food Prep Assistant - Delware North - London

(2019-05 - 2019-12)

• Working in Concessions and Back of House team at Wembley Stadium
• Preparing food and work surface area for ingredients to use during cooking
• Assist in preparation of cafe and counters before, during and at the end of service
• Making fast food and serving beers and spirits to customers
• Dietary and specific ingredients used for alternative options

Retail Trainee - Fulham FC Foundation - London, Greater London

(2019-01 - 2019-07)

• Work skills-based course spending 12 weeks working in Arsenal/ Fulham Football Stadium flagship stores
• Certificate for Customer Service and Retail Skills

Volunteer Kitchen Assistant - Manhood Academy - London, Greater London

(2017-07 - 2018-12)

• Assisting with cleaning of the kitchen area before and after preparing meals
• Support the team to create a menu plan for the service users living in
• Assisting with food preparation, wrapping and storing left over foods when necessary
• Preparing and serving tea, coffee and refreshments
• Washing up, using the dishwasher, rotating stock, keeping the store room clean

House/Waiter - Taste Restaurant Front - Morden, Greater London

(2017-09 - 2018-07)

• Delivered varied seasonal menus to the public made by students on college premises
• Practising daily skills learnt in the open view kitchen and bar area to customers
• Bring wine selections with correct glass; pouring the liquids & using specified cutlery
• Cellar management; stocking the FOH area when needed; updating stock inventory
• Preparing the bar and restaurant for opening times, cleaning up at the end of business

FOH / Server Assistant - Pizza Hut - Charing Cross, Greater London

(2017-02 - 2018-07)

• Assisting colleagues in serving food and beverages laying out cutlery/place settings
• Clearing and resetting tables to ensure they are ready for the next guest
• Ensuring the dining room, lobby and service area are clean and visually appealing
• Maintain cleanliness of dining room/ service areas and necessary stock replenishment
• Transporting dirty tableware from the dining room to the dish drop area

Volunteer Assistant Football Coach - SW18-Tooting - Tooting

(2016-09 - 2017-03)

• Assisting the instructor to prepare and clear the pitch at the end of the session
• Taking part in all activities and showing players age 4-11 how to participate
• Leading and demonstrating warm-up, skills and games with direction from the coach
• Communicating with parents/carers via phone/email to check those attending training
• Helping to set up, take down & pack away any equipment used

Certificate of higher education - Bricklaying - Nescot (2024-09 - 2025-07)

Certificate of higher education - Professional Cookery Level 2 - Lambeth College (2019-09 - 2020-03)

Certificate of higher education - Professional Cookery Level 1 - Merton College (2017-09 - 2018-07)

Functional Skills - English/Maths - Merton College (2017-09 - 2018-07)

Diploma - Introduction to Hospitality: Get into catering - The Princess Trust (2016-09 - 2017-07)