K-c Franklin

Demonstrating being able to work independently taking directions from managers and team leaders as well being able to work as part of a team Prioritising tasks to ensure efficiency and attention to detail Engaging with the customers to offer a positive customer experience

Staff Member - Beefeater Parkway - Guildford, Surrey

(2025-01)

• Demonstrating being able to work independently taking directions from managers and team leaders as well being able to work as part of a team
• Prioritising tasks to ensure efficiency and attention to detail
• Engaging with the customers to offer a positive customer experience
• Receptive to learning new duties and maintaining the ability to perform at a high standard

Staff Member - Brewer's Fayre Papermill - Loudwater, Buckinghamshire

(2022-01 - 2024-12)

• Independently trained new staff and demonstrated leadership skills when covering menu knowledge and advising them of the best customer service
• Exhibited strong work ethic and reliability when frequently accepting extra shifts at short notice during peak periods to meet the needs of my employer
• Proactively adhered to Health and Safety regulations to ensure a safe workplace
• Illustrated appropriate listening skills when approaching customer complaints and displaying the ability to de-escalate situations and solve problems

Legal Assistant - Howe + Co Solicitors

(2021-01 - 2023-12)

Assisted in the Post Office Scandal Inquiries whilst observing client calls and developing the ability to write up case notes. Gained legal experience and understanding the process when dealing with sensitive issues

Workshop Participant - Browne Jacobson LLP, Young Pro Uk - Online

(2021-04 - 2021-04)

Engaged in a 2-day intensive online law workshop which involved Q&As with Senior Legal Professionals. Developed insights into career pathways and specific legal areas, such as Criminal Law, Environmental Law and Property Law.

BSc (Hons) - Criminology and Forensic investigation - University of Surrey (2023-01 - 2026-12)

A-Levels - Criminology, Biology, Psychology - Sir William Ramsay School (2023-01 - 2023-12)

GCSEs - 10 GCSEs - Sir William Ramsay School (2021-01 - 2021-12)