Customer service team member
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I excel in efficiently managing diverse activities and rapidly adapting to new roles, continuously enhancing my skills and experience. My eagerness and passion drive me to consistently deliver exceptional results in all my endeavors.
Customer service team member - Ocado logistics - Tamworth
(2024-02 - 2025-07)
Working as a delivery driver for Ocado, my main focus was delivering groceries quickly, safely, and accurately while providing excellent customer service at the doorstep. I navigated busy routes, adapted to changing schedules, and handled delivery issues calmly and professionally. The role also involved using delivery systems efficiently and keeping to tight deadlines. The fast-paced environment suited my strong work ethic, quick thinking, and ability to stay organised under pressure.
Crew member - McDonald's (mclean restaurants) - Birmingham
(2023-04 - 2024-03)
I managed a wide variety of tasks, with my primary responsibility being at the burger station, where I prepared and dispatched numerous burgers, wraps, and other items quickly and efficiently. Additionally, as a crew member, I adapted to various roles including the fries station, packing orders, cleaning, stock replenishment, and most importantly, customer service at the tills and front of house. The fast-paced work environment perfectly matched my strong work ethic, quick thinking, and swift actions, leading to multiple awards from my store managers.
Volunteer - Welcome charity - Birmingham
(2022-07 - 2022-09)
Volunteering for this charity allowed me to experience various aspects of the workplace and opened many doors for my professional development. I gained exposure to multiple fields, including working at the till, delivering furniture, warehouse operations, cleaning, and more. This experience fueled my enthusiasm and passion for my work. Additionally, the low-staff environment required me to adapt quickly and handle multiple tasks simultaneously, enhancing my efficiency and multitasking abilities.
GCSE - Waverley secondary (2017-09 - 2022-05)
A levels - Computer science - Waverley sixth form (2022-09 - 2024-06)
