Kacey Moyse

Driven and personable hospitality and events professional with experience in wedding venues, event coordination, sales, and customer-facing environments. Skilled in managing client relationships, coordinating event logistics, handling enquiries, and delivering exceptional guest experiences from initial contact through to event delivery. Experienced in working within fast-paced hospitality settings, achieving event targets, and collaborating with operational teams to ensure seamless execution of weddings, private functions, and events.

Highly organised with excellent communication skills, a proactive approach, and a passion for creating memorable experiences.

Floor server & Bar Assist - Flight Club and Electric Shuffle

(2023-01 - 2024-12)

• Delivered high-quality table service within busy entertainment venues and supported large-scale events and private bookings
• Worked collaboratively with kitchen and bar teams to maintain smooth service during peak periods
• Built positive relationships with guests, contributing to a welcoming and enjoyable customer experience
• Assisted with venue preparation, customer queries, and maintaining high operational standards

Marketing and Sales Agent - Blueberry Marketing Solutions

(2021-01 - 2023-12)

• Engaged potential clients through cold outbound communication to promote products and services and generate sales opportunities
• Built strong relationships with prospective customers through confident communication and support building
• Conducted site visits, managed and maintained CRM records and coordinated meetings between clients and stakeholders to support marketing objectives and business growth
• Worked within a target-driven environment, consistently striving to achieve weekly KPIs and sales targets
• Developed resilience and confidence while handling objections and working under pressure
• Responded positively to feedback to continuously improve communication, negotiation, and sales performance
• Strengthened organisation and time-management skills by managing daily workloads and customer interactions efficiently

Events Coordinator & Venue Assist - Event Weddings (Present Day)

(2024-01)

• Worked closely with clients and venue teams to help coordinate logistics, scheduling, catering requirements, and event details, ensuring clear communication and smooth progression from booking to event
• Supported the preparation and delivery of venue tours and tastings by helping organise materials, set up spaces, and contribute to a positive client experience
• Assisted in maintaining accurate information and documentation, helping ensure details were clearly communicated between sales, operations, and catering teams
• Provided on-the-day wedding and event support, helping resolve issues where needed and ensuring a high standard of guest experience and venue presentation

Bachelor's Degree - Criminology - Leeds University, UK (2021-09 - 2024-06)

Agile Project Management (APMG) - Professional Certification