Kai Mac

Refrigeration and Air Conditioning Engineer

Talent

DoverMember since November 10, 2026

Excellent communication and media communication skillsFlexible and used to working under pressureAdaptive, quick learnerGood time managementApproachable and able to build rapport quickly with colleagues and clientsUsed to working to tight deadlinesExceptional attention to detail

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About

I am a highly motivated, dedicated and conscientious individual. I work well as part of a team with the ability to work to tight deadlines, while under pressure and still achieving high standards. I have excellent organization and communication skills. I thrive in challenging environments due to being a logical, methodical thinker and meet every scenario with enthusiasm and confidence. I am not afraid to offer ideas or ask for advice and assistance if required.

Experience

(2017-10 – 2019-10)

Part of a dynamic team, providing entertainment in a fast paced, chaotic environment dealing with large groups of people, sometimes extremely demanding. A public facing role utilising excellent communication and organisational skills to create individually tailored experiences depending on customer requirements. Also responsible for equipment and stock management.

(2019-10 – 2020-01)

Part of a large team, providing excellent customer service. I had to read, operate and understand different types of equipment, in order to confidently explain product features and specifications to ensure an excellent product fit. Also offering alternatives when desired products were unavailable to ensure customer satisfaction.

(2020-02 – 2020-09)

A front of house role involving maintenance of customer facing areas, ensuring high standards of appearance and cleanliness. This was especially important as a sterile environment had to be strictly maintained throughout the covid period.

(2020-12 – 2023-05)

A retail role that provided me with excellent patience and high tolerance in a sometimes challenging environment.

(2023-09 – 2025-11)

A customer facing role in which i was trained up in various other roles. I was entrusted with opening and closing of the store in a management trainee role, occasionally cashing up tills and safes. This enabled me a greater understanding of the retail environment and the pressures involved in running a food store as well as accommodating contractors. Maintaining excellent hygiene standards in the store for food safety reasons.

(2025-11 – 2026-09)

A time sensitive warehouse role overseeing product quality for home delivery. Heavy lifting and organisation of stock and delivery numbers to coincide with relevant delivery vans. Upheld all health and safety policies.

Apprentice/improver at G2 refrigeration (2026-10 – Present)

Currently taking time out to follow previous training in refrigeration. In a hands-on apprentice/improver style role. Building up confidence and competence with the view of building a career within the refrigeration and air conditioning industry.

Maintenance, servicing and repair of commercial refrigeration units and coldrooms such as Fosters, Adande, Gram, Tefcold and many other manufacturers. So far this has consisted of electrical and mechanical fault finding, the removal, replacement and ordering of parts (such as; compressors, fans, controllers, refrigerant, pipework, relays/contactors, door seals etc) and service and maintenance of systems. Also have advised customers on the prevention of further damage to the units.