Kam Bussan

Highly organized and detail-oriented Transport Supervisor with 05 years of experience in overseeing fleet operations, ensuring on-time deliveries, and managing a team of drivers. Adept at using transportation management systems (TMS) to track shipments, monitor driver performance, and resolve logistical issues to maintain a smooth and compliant supply chain. Committed to upholding the highest standards of safety and vehicle maintenance through regular inspections and proactive scheduling.

Enthusiasm for delivering excellent service to customers and other visitors in the office setting. Commitment to upholding company policies and procedures when working with staff members and motivating team. Strong organizational skills and excellent attention to detail when dealing with paperwork.

Transport Supervisor - Evri-DHL Premium - Ryton on Dunsmore

(2026-05)

• Ensuring that all drivers are pre-briefed and debriefed in conjunction with the debrief system and that all paperwork is accurately completed and signed.
• Coordinating and scheduling deliveries to maximize efficiency.
• Tracking shipments using our state-of-the-art system. Updating customers on their delivery status.
• Managing and updating the dispatch system with accurate information.
• Resolving any delivery hiccups swiftly and professionally.
• Maintaining clear communication with drivers, ensuring they’re up-to-date with delivery schedules.
• Keeping meticulous records of dispatch information.
• Coordinating daily delivery routes, assigning drivers the vehicles, and scheduling pickup times.
• Supporting Drivers by maintaining radio or digital contact with drivers, resolving route delays, and logging delivery statuses.

Deputy Section Leader - Armstrong Logistics - Lutterworth

(2025-04)

• Ensuring drivers carry out both start of day and end of day checklist for the fleet of vehicles.
• Ensuring that vehicles are loaded correctly to company standards and dispatched on time.
• Ensuring that orders are delivered on time and at the required quality.
• Ensuring planned routes are checked and any necessary changes are made and clearly communicated to delivery drivers.
• Recording any Road Traffic Accidents and making sure all relevant paperwork has been completed.
• Act as a direct contact for all delivery drivers, providing leadership and monitoring employee progress.
• Ensuring that fuel card receipts are collected and filed correctly and in a timely manner.
• Daily Vehicle Checks; ensuring the drivers have completed them, vehicle damage is noted, clean and tidy and any broken parts or equipment is identified & booked in to be fixed.
• Ensuring all vehicles are road worthy, reporting any vehicle that requires VOR to the fleet supervisor or a Compliance team.
• Being proactive in reducing costs and improving delivery systems.
• Ensuring that drivers comply to EU Regulations and Working Time Directive

Customer Service Advisor - AT Management

(2024-05 - 2025-03)

• Manage inbound and outbound calls and e-mails for clients and healthcare professionals
• Sort and process incoming prescriptions and the management of EPS to create and complete client orders.
• Track missing parcels as needed, and manage returns / collections
• Log complaints as received, and request support of the Team Leader to manage complex queries
• Work towards objectives in order to achieve set department KPI’s an personal development objectives
• Maintain client confidentiality, and ensure that all services are provided in accordance with current legislation / NHS guidelines and Company process and policy.

Transport Co-ordinator - Warrens Warehousing & Distribution

(2022-09 - 2024-03)

• Ensuring that all drivers are pre-briefed and debriefed in conjunction with the debrief system and that all paperwork is accurately completed and signed.
• Monitoring and ensuring all routes are running on time and escalating to the Shift Manager where appropriate and ensuring all inbound/outbound paperwork is completed promptly and accurately.
• Monitoring and chasing documentation in support of the transport operation, receiving and monitoring stock deliveries, and maintain the WM system.
• Dealing with customer / driver enquiries in a polite and effective manner. and escalating serious complaints to management.
• Transport legislation: Running reports through software regarding tacho legislation, ensuring driving hours are kept in line with current legislations
• Vehicle Maintenance: Booking vehicles in for maintenance, record keeping of defects raised by the drivers.
• Paperwork: Raising jobs for the outdoor staff to complete, processing the completed jobs and raising maintenance, repair.
• To Check and effectively maintain the Company’s systems for WTD and tachograph rules and regulations.

Warehouse Administrator - DHL Supply Chain

(2021-01 - 2022-08)

• To support Operational functions with effective administration and stock control of a fast moving operation.
• To provide effective communication to the Warehouse Management and the Customer with regards stock allocation issues.
• To Liaise with operational teams to ensure inbound and outbound activity is in line with stock requirements.

Office Manager - The Web-knitters Pvt. Ltd

(2013-04 - 2016-10)

• Scheduling meetings and appointments
• Organizing the office layout and order stationery and equipment
• Maintaining the office condition and arrange necessary repairs
• Partnering with HR to update and maintain office policies as necessary
• Organizing office operations and procedures
• Coordinating with IT department on all office equipment
• Ensuring that all items are invoiced and paid on time
• Assisting in the on boarding process for new hires
• Addressing employees queries regarding office management issues (e.g. stationery, Hardware and travel arrangements)
• Liaising with facility management vendors, including cleaning, catering and security services
• Planning in-house or off-site activities, like parties, celebrations and conferences
• Setting up work schedules of staff & taking care of day to day activities of the organization.

MBA - International Business (2010 - 2012)

Graduation (1995 - 1998)

GCSE ‘A Levels’ (1993 - 1995)

GCSE (1991 - 1993)