Kamala Mendu

Bold, resilient, and solution-focused professional transitioning into financial services with strong experience in customer-facing and advisory roles. Having passed CeMAP 1 & 2 and with CeMAP 3 booked for October 2025, I am committed to building a career as a Mortgage Advisor. My background in life coaching and retail has developed transferable skills in problem-solving, communication, and client support, enabling me to provide clear and confident mortgage advice.

Life and Confidence Coach - Self-Employed

(2021-01 - 2025-01)

• Delivered tailored advice and coaching, supporting clients in decision-making and confidence building.
• Designed solution-focused action plans, ensuring measurable results.
• Built strong client relationships through trust, empathy, and professionalism.

Customer Assistant - Marks and Spencer - Lancaster

(2019-01 - 2020-01)

• Provided excellent customer service, handling inquiries and resolving complaints.
• Advised customers on products and supported new staff with training.
• Ensured efficient operations and maintained compliance standards.

Bachelor - Dental Studies - Dr.M.G.R.University